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As an IT pro, have you ever done any of these things: drove into the office just to reboot a frozen user’s PC, watch helplessly as a remote laptop misses critical patches, or scramble during a security incident because you couldn’t reach endpoints remotely?

Well then, you’re exactly who Intel vPro was built for!

Intel vPro is a feature packed platform that’s built for business. It’s not just about performance, it gives you legit remote management superpowers, like:

  • Powering devices on/off even if the device is outside of the network
  • Remote KVM (even if the device is powered down)
  • Hardware-level security that works below the OS

But wait there’s more, you might already have Intel vPro devices and not even know it. :grimacing:Our experts can help you figure that out too!

We’ve got a crew of Intel vPro experts (SMEs) waiting to answer your questions. No gimmicks, no sales pitch, just straight tech talk. We’ll be answering questions from May 27, 2025, to May 30, 2025. Any questions? JUST ASK!

:backhand_index_pointing_right: Ask us anything—like “How would I actually use Intel vPro in my day-to-day job?”

Let’s geek out a little. Drop your questions below.

We also have some great gifts for 3 random members, so jump in! Drop your question into the comments below, and you’re automatically entered to win! :backhand_index_pointing_down:

Friendly Heads-Up : We love having all Intel vPro enthusiasts join the fun! Just a quick note, prizes can only be awarded to members located in the US, UK, or Canada, and not to those currently working with government entities (like public libraries, schools, or other public-sector organizations). You’re still welcome to join the conversation, glad to have you here!

#IAmIntel

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where do I get Intel vPro and how do I use it

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We have been using vPro since early on, and we are still learning.
We hope to find an easier, better, more modern way to configure vPro out of the box.

Also, I Hate to beat a dead horse here, but…
It would really help to have vPro over WWAN (Verizon). So, I am just asking again if it’s on the roadmap.

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What tools do you recommend to access the systems internally and remotely?

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We understand the importance of having an easier way to activate and configure Intel vPro AMT out of the box. I’m happy to share that there are now multiple ways to activate Intel AMT for remote management of your vPro devices:

1 - Using Intel Endpoint Management Assistant (EMA): If you have the knowledge and resources to set up the EMA environment, this is a robust option.

2 - Management Software Integrated with Intel Cloud Services: You can use any management software that integrates with Intel Cloud Services for seamless activation and configuration. This integration allows for a streamlined setup process, enabling you to quickly and efficiently manage your vPro devices without the need for extensive manual configuration. For example: VMware Workspace ONE: Provides a streamlined setup and cloud-native out-of-band management.

3 - Intel PC Fleer Services: Our new Intel PC Fleer Services provide an efficient way to manage your vPro devices. This service offers a user-friendly interface and automated tools to simplify the activation and configuration process, ensuring that your devices are ready for remote management with minimal effort. Join the waitlist right now https://vprofleet.intel.com/

-Joab Paiva, Commercial Client Technologist, Intel vPro Expert

intel-vpro

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Partially this as well. I have Intel CPUs, but do they have Vpro? How do I check?

And, are there steps that I need to take to secure it?

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I’ll ask the big questions lol.

What’s the cost to play?
Is it an annual, monthly, choice?
What sets this apart from something like Intune?

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You don’t get or buy vPro itself; you get a notebook or a desktop from different OEMs such as Dell, HP, Lenovo, and Samsung, and the devices are vPro-enabled. vPro has multiple features embedded in it. Intel groups these features into a few areas to make it easier to understand all the powerful vPro capabilities: Security, Manageability, Performance, and Stability. To use all the vPro features baked into Performance and Stability, you just have to have a vPro device. Stability involves Intel performing a lot of tests on the platform so you can get a more reliable and professional-grade device. Performance means Intel vPro-enabled CPUs are usually top-bin CPUs and deliver great performance and power efficiency.

For Security, most of the security features baked into the vPro device are out-of-the-box, meaning you do not have to do anything to have a more secure device. A few features will require you to use software enabled by Intel that takes advantage of the additional hardware features, such as Crowdstrike and Microsoft Defender, which use the GPU to offload memory scanning.

For the Manageability features in the vPro devices, you will need to activate them. There are a few ways to do that: either setting up Intel Endpoint Management Assistant, using one of the integrated software tools such as VMware Workspace ONE, ServiceNow, Kaseya, Ivanti, and some OEM management tools like Lenovo and Dell. Intel is also launching a new service that will make it easier for you to use all the Intel AMT remote management capabilities, such as remote power on, remote KVM on BIOS, remote terminal, etc.

-Joab Paiva, Commercial Client Technologist, Intel vPro Expert

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Hello, to access devices either behind or beyond the firewall, and assuming you meant accessing Intel vPro-enabled devices, I recommend Intel EMA. It is a powerful tool that you can set up either behind your firewall or in the cloud. It is relatively lightweight to install and set up, and very powerful since it will give you access to all the out-of-band capabilities baked into the vPro devices, as well as some in-band capabilities that help you with OS-level management.

-Joab Paiva, Commercial Client Technologist, Intel vPro Expert

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The easiest way to check is if there is a vPro sticker on the laptop. However since this is not a foolproof method to determine if an Intel CPU has vPro, vPro support can be verified by running PowerShell scripts and using the Intel EMA Configuration Tool to retrieve device information. You can deploy these scripts and tools using your preferred management software. Here are the resources you need:

Sample PowerShell Scripts: You can find sample scripts to check vPro support here: https://www.intel.com/content/www/us/en/download/19693/intel-endpoint-management-assistant-intel-ema-api-sample-scripts.html
Intel EMA Configuration Tool: Download the configuration tool here: https://www.intel.com/content/www/us/en/download/19805/30485/intel-endpoint-management-assistant-configuration-tool-intel-ema-configuration-tool.html

These methods will help you efficiently verify vPro support across your fleet of devices. You can find more on this post at the Intel Community: Scan computers for vPro information and capabilities - Intel Community

To keep the devices secure, Intel recommend to keep them up-to-date with latest firmware :slight_smile: - by design vPro devices are more secure than others with multiple layers of security from the hardware all the way to the applications.

-Caitlyn Werner & Joab Paiva, Commerical Client Technologist, Intel vPro Experts

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