i’m new to spiceworks and i need some help, i have 8 computers and i would like to have all them be seen on the my spiceworks network, the only thing is there are all at different locations, i have tried to connect them and just have not had any success

so i’m not sure if im missing some thing during the install

7 Spice ups

You need Remote Collectors for your out of network computers

http://community.spiceworks.com/help/Remote_Collectors

Welcome to Spiceworks, the community here is its greatest asset.

1 Spice up

The remote collector isn’t the only way to go- if it’s just 1 computer at each site, and not an entire network at each site that you are trying to monitor/support, then you can also just install the agent.

While the agent isn’t required in order to monitor machines that are local to a collector (whether it’s the main install, or a remote collector), it does make life a lot easier for remote sites/laptops where you don’t have more than one system you want to monitor.

http://community.spiceworks.com/help/Spiceworks_Agent

7 Spice ups

+1 to a SW agent.

Remote collector is an option to monitor branch offices. Fyi, SW agent is a new feature as of SW v6.

Thank you for getting back to me how would i go about setting up the remote collector i have tried to install it but theres some thing that I’m missing or maybe i just have the wrong download/install file

If they are all at different sites, I would encourage you to use the new agent in 6.0 rather than a remote collector.

Although generally the agent is meant for traveling laptops, if you only have one PC per site then a remote collector wouldn’t be as beneficial because it’s meant for multiple devices in the office.

where do i find the central download

It’s all the same Spiceworks installer (we only have one), there’s just a remote collector mode that you can put the install into.

Let’s say that you’ve installed Spiceworks on the network in your main office. We’ll call that the central install (but that’s just a name). Then if you go to Setttings > Remote Sites & Agents, you’ll have some options to configure the agent and a download for the PCs in the other offices.

1 Spice up

is there a link in spice works that i can read up on that thank you for help

Does this help you? http://community.spiceworks.com/help/Spiceworks_Agent

perfect thank you

im having connectivity issues with remote collector does any one know where i can i find troubling link