1

Good day Support

So I have been having the “No open ports for this device were found to be responding” on 26 machines including mine which is a windows 7 64bit machine. I have been digging in the spiceworks community and have done all the tricks in there but still without luck. \

I have done the steps on the following links,

http://community.spiceworks.com/help/Inventory_WMI

The wmic command even returns the serial number of my machine, but I still can’t scan it.

My DNS resloves my machine correctly.

http://community.spiceworks.com/education/projects/Windows_Firewall

I have run even the commands below and they have run successfully.

c:> netsh advfirewall firewall set rule group=“windows management instrumentation (wmi)” new enable=yes

c:> netsh advfirewall firewall set rule group=“remote administration” new enable=yes

I have also done the steps on http://spiceworksmachine/fix where spiceworksmachine is the machine I have installed spiceworks on the network and still machine can’t be inventoried, spiceworks still complains of ports blocked.

2 Spice ups
2

check resolving scan errors, Unknowns, and no open ports in Inventory

http://community.spiceworks.com/how_to/show/2411 #

3

and try this - Spiceworks isn`t able to rediscover an asset

http://community.spiceworks.com/how_to/show/2871

especially #6

4

I have tried the steps in the links provided and even cleared the kuids.yaml but still SW can’t inventory my machine. Any other ideas out there?

5

Do you have any remote sites? Or the agent installed?

6

No the machines are on the LAN.