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I am new to my current company, and I am trying to get a hold on our inventory, hardware & software. I took the Spiceworks classes, which were great, but now I am running into some problems.<\/p>\n
I am testing the inventory system in only two of our sites, and I am getting the following error, No open ports for this device were found to be responding.<\/p>\n
We are running, XP, Vista & Win7. Multiple types of PC’s, Dell, HP, Lenovo.<\/p>\n
It is only reconizing 20 out of 60 at my site (33%) and 65 out of 135 at the other main site (50%)<\/p>\n
Any ideas what I am doing wrong? I am finding a lot of these machines are not on the domain, which I am painfully trying to remedy. Would this cause the issue?<\/p>\n
I could really use some advice, or point me to a thread on how to do this.<\/p>\n
Thanks in advance.<\/p>","upvoteCount":2,"answerCount":7,"datePublished":"2012-07-02T08:04:06.000Z","author":{"@type":"Person","name":"kenkardatzke","url":"https://community.spiceworks.com/u/kenkardatzke"},"acceptedAnswer":{"@type":"Answer","text":"
Well, the open ports is part of the issue. You’d need to check in the firewall settings on the devices and make sure SW is allowed in. See this<\/a> for some guidance.<\/p>\n In addition to the firewall, it could also be Antivirus, and double check that you can ping the machines. If they’re turned off they’ll can also report back that message.<\/p>\n Then as for not all devices getting scanned, you mentioned, not all devices are on the domain. You’ll need to make sure that each device has a local admin account that you provide SW to scan with. Here’s an article on Scanning workgroup computers<\/a> .<\/p>","upvoteCount":3,"datePublished":"2012-07-02T08:14:33.000Z","url":"https://community.spiceworks.com/t/no-open-ports-for-this-device-were-found-to-be-responding/152222/2","author":{"@type":"Person","name":"jeremyb","url":"https://community.spiceworks.com/u/jeremyb"}},"suggestedAnswer":[{"@type":"Answer","text":" I am new to my current company, and I am trying to get a hold on our inventory, hardware & software. I took the Spiceworks classes, which were great, but now I am running into some problems.<\/p>\n I am testing the inventory system in only two of our sites, and I am getting the following error, No open ports for this device were found to be responding.<\/p>\n We are running, XP, Vista & Win7. Multiple types of PC’s, Dell, HP, Lenovo.<\/p>\n It is only reconizing 20 out of 60 at my site (33%) and 65 out of 135 at the other main site (50%)<\/p>\n Any ideas what I am doing wrong? I am finding a lot of these machines are not on the domain, which I am painfully trying to remedy. Would this cause the issue?<\/p>\n I could really use some advice, or point me to a thread on how to do this.<\/p>\n Thanks in advance.<\/p>","upvoteCount":2,"datePublished":"2012-07-02T08:04:07.000Z","url":"https://community.spiceworks.com/t/no-open-ports-for-this-device-were-found-to-be-responding/152222/1","author":{"@type":"Person","name":"kenkardatzke","url":"https://community.spiceworks.com/u/kenkardatzke"}},{"@type":"Answer","text":" Here are several troubleshooting directions. Hope one helps!<\/p>\n