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Hope someone can help because this is driving me crazy! I have installed Office service pack 2 on my vista machine. Now everytime outlook opens it crashes. The only way I can get it to work is if I remove the profile.xml file from the roaming profile outlook folder. I have tried removing the profile and recreating but still can’t find a perminant solution to this.<\/p>\n
Any help will be apprieciated<\/p>\n
Chris Wilson<\/p>","upvoteCount":2,"answerCount":7,"datePublished":"2009-05-19T01:29:40.000Z","author":{"@type":"Person","name":"christopherwilson","url":"https://community.spiceworks.com/u/christopherwilson"},"acceptedAnswer":{"@type":"Answer","text":"
Finally fixed it. I found the profile.xml file is to do with the navigation pane in outlook. I went to the navigation pane options and removed the icons. Now it boots up perfectly. Strange I know but… “if it works don’t fix it”<\/p>\n
Thanks anyways<\/p>","upvoteCount":0,"datePublished":"2009-05-22T01:02:58.000Z","url":"https://community.spiceworks.com/t/outlook-2007-crashes-on-startup/23591/7","author":{"@type":"Person","name":"christopherwilson","url":"https://community.spiceworks.com/u/christopherwilson"}},"suggestedAnswer":[{"@type":"Answer","text":"
Hope someone can help because this is driving me crazy! I have installed Office service pack 2 on my vista machine. Now everytime outlook opens it crashes. The only way I can get it to work is if I remove the profile.xml file from the roaming profile outlook folder. I have tried removing the profile and recreating but still can’t find a perminant solution to this.<\/p>\n
Any help will be apprieciated<\/p>\n
Chris Wilson<\/p>","upvoteCount":2,"datePublished":"2009-05-19T01:29:41.000Z","url":"https://community.spiceworks.com/t/outlook-2007-crashes-on-startup/23591/1","author":{"@type":"Person","name":"christopherwilson","url":"https://community.spiceworks.com/u/christopherwilson"}},{"@type":"Answer","text":"
Chris,<\/p>\n
Are you using some kind off (non-MS) plug-ins? We use attachment processor e.g. and this might cause some instability on some of our systems.<\/p>","upvoteCount":0,"datePublished":"2009-05-19T01:49:58.000Z","url":"https://community.spiceworks.com/t/outlook-2007-crashes-on-startup/23591/2","author":{"@type":"Person","name":"ppijnenburg1302","url":"https://community.spiceworks.com/u/ppijnenburg1302"}},{"@type":"Answer","text":"
Chris<\/p>","upvoteCount":0,"datePublished":"2009-05-19T02:45:14.000Z","url":"https://community.spiceworks.com/t/outlook-2007-crashes-on-startup/23591/3","author":{"@type":"Person","name":"antoni7005","url":"https://community.spiceworks.com/u/antoni7005"}},{"@type":"Answer","text":"
Chris,<\/p>\n
Make sure that you have downloaded and applied all your updates for Office, after SP2. Sometimes just applying an update can make a world of difference. As well, have you tried reinstalling Outlook? There could have been a problem with the integration of SP2 with Office, when it was installed.<\/p>","upvoteCount":0,"datePublished":"2009-05-19T02:47:24.000Z","url":"https://community.spiceworks.com/t/outlook-2007-crashes-on-startup/23591/4","author":{"@type":"Person","name":"antoni7005","url":"https://community.spiceworks.com/u/antoni7005"}},{"@type":"Answer","text":"
Delete the .ost file if cached mode is on and try starting up Outlook after that.<\/p>","upvoteCount":0,"datePublished":"2009-05-19T05:32:47.000Z","url":"https://community.spiceworks.com/t/outlook-2007-crashes-on-startup/23591/5","author":{"@type":"Person","name":"stevelatronica7996","url":"https://community.spiceworks.com/u/stevelatronica7996"}},{"@type":"Answer","text":"
Just uninstalled office, rebooted, installed then service packed, but still doing same! Does anyone know what the %profile%.xml file is used for?<\/p>","upvoteCount":0,"datePublished":"2009-05-20T02:17:39.000Z","url":"https://community.spiceworks.com/t/outlook-2007-crashes-on-startup/23591/6","author":{"@type":"Person","name":"christopherwilson","url":"https://community.spiceworks.com/u/christopherwilson"}}]}}