1

I cannot get the Active directory portal integration to work, I can see all the users in the people view but cannot authenticate as a user on the portal.

1 Spice up
2

Did you try username@company.com

3

Thanks Justin, I have tried username@mycompany.com and mycompany\username

Graham

4

We just have to use our username in my setup. Pretty much the same way the users login to the computer.

5

Tried that Rob, still no luck.

6

Do the accounts have access to allow them to log your spiceworks computer?

For example, they would be able to walk up to the computer and login with there AD account and use the computer. I am not saying they are going to as you probably have your spiceworks server in your own building but I believe they have to the ABILITY to log into the computer before they can access it via portal.

Maybe my thinking is wrong on this. Anyone else feel free to chime in if I am way of in left field with this suggestion though.

7

Thanks Rob,

My understanding is that if the system is working correctly with LDAP, when accessing the portal the user should be automatically authenticated, however I am presented with the portal login screen.

8

OK lets back up to make sure I am not missing something.

There are two login places in spiceworks. One for admins and for users:

http://yourservername/login = Spiceworks Admin Only Section (Users wont be able to login here)

http://yourservername/portal = User portal (Anyone with AD account can login here with there AD account)

I just wanted to verify if you are trying to log into the portal and not the admin side to be sure I am clear.

9

I am using the portal URL, my assumption is that the fault is LDAP related, does Spiceworks have any LDAP diagnostic tools built in?

10

Situation update, the problem is definitely LDAP related, I have just selected one of the existing imported users and clicked rescan, this generated the message “LDAP not enabled” I have checked my LDAP sync setting and cannot see any change.

11

Did you change the “Base DN for LDAP search” in the advanced setting under AD settings

12

Under the same settings option change the ldap port to 389

13

I have just tried to change the advanced setting from default to 389 with no positive result.

14

Well I took the brute force approach and re installed spiceworks, all is happiness in the Spice garden now. Thanks for all you help and input folks although it is a shame that I never came up with an answer, I hate leaving things in the air.

Graham