Hello boys,

I manage 8 call center,but i have little problem with some pc with bluescreen.

I have update all driver of pc but nothing change pc going blue screen again,

the call center have hp compaq DC 7900.

with 4 gb ram

Core 2 duo 2.5ghz

500 gb hdd

graphic cart intel q45/q43

can anyone help me with this?

many thanks :slight_smile:

3 Spice ups

have you tried booting into safe mode and last known good configuration!

Will need more information.

What is the error code when you see the blue screen?

Have you replaced/added any new hardware lately to those machines?

First thing to do is give us the error code and what it says… it will help us help you

3 Spice ups

Thanks for your answer.

yea i booting on safe mode and last known good configuration but the same thing.

Spice-IT-up

ok when the pc going again i see the code and tell you

but i think when the operato open some page like youtube or some games page the pc going in bluescreen.

As Spice-IT-up said. First of all, we need the error code of the bluescreen.

Best, you make a photo of the bluescreen and post it here.

Allowing Youtube and Gaming on the Call Center computers? Block those two at the gateway, does the Blue Screening stop?

Sounds like a render issue that the pc cant keep up or overheating.

so guys it do it again and the error are in App\local\temp…and in windows the file name is minidump this file i see sorry i dont show you it completit :frowning:

Nice Information… But we need the error code. Anything else is like beeing in the dark. We don`t even know the os…

Blocking Websites…!? What`s the use at e.g. a graphic card driver issue??

You can read the minidump by yourself if you won`t like to give more Information to us:

1 Spice up

becki,i find a new driver for the graphic card,and i test it the pc and is not going bluescreen finally.

:slight_smile: :slight_smile:

Guys you are the best thank you for all you response to my question.

im very glad i find this page.

Glad to here that it works…

Next time, give us a little bit more information and your problem can be resolved after the first reply

2 Spice ups

Don’t forget to set BA and HP

Why? Read here http://community.spiceworks.com/how_to/show/63496-spiceworks-101-why-is-spicing-important#comments