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Is there a way to configure Spiceworks so that when a user approves a purchase, an email is sent. Same for when the item is purchased, an email is sent out? Thx<\/p>","upvoteCount":2,"answerCount":3,"datePublished":"2012-01-24T13:18:51.000Z","author":{"@type":"Person","name":"lee7246","url":"https://community.spiceworks.com/u/lee7246"},"acceptedAnswer":{"@type":"Answer","text":"
whenever the purchase status is changed a comment is added to the ticket (if you attached a ticket to the purchase) when commented on the ticket there is potential to have the updated ticket emailed out to the people who the ticket is assigned to, to the creator, as well as to any CC’d users on the ticket… this is all determined by the SETTINGS>HELP DESK SETTINGS> under the section for email notifications and where you specify when an email is sent out… but the main thing is also to attach the purchase to a ticket so it adds those comments when updated.<\/p>","upvoteCount":1,"datePublished":"2012-01-24T13:22:22.000Z","url":"https://community.spiceworks.com/t/purchasing-and-sending-email-to-confirm-approval/122782/2","author":{"@type":"Person","name":"skeletalflames","url":"https://community.spiceworks.com/u/skeletalflames"}},"suggestedAnswer":[{"@type":"Answer","text":"
Is there a way to configure Spiceworks so that when a user approves a purchase, an email is sent. Same for when the item is purchased, an email is sent out? Thx<\/p>","upvoteCount":2,"datePublished":"2012-01-24T13:18:51.000Z","url":"https://community.spiceworks.com/t/purchasing-and-sending-email-to-confirm-approval/122782/1","author":{"@type":"Person","name":"lee7246","url":"https://community.spiceworks.com/u/lee7246"}},{"@type":"Answer","text":"
thank you<\/p>","upvoteCount":0,"datePublished":"2012-01-24T13:27:32.000Z","url":"https://community.spiceworks.com/t/purchasing-and-sending-email-to-confirm-approval/122782/3","author":{"@type":"Person","name":"lee7246","url":"https://community.spiceworks.com/u/lee7246"}}]}}