I have a remote site configured to send to a main site. The connection looks to be setup properly (under Remote Sites on the main site I see the remote site but it says 0 devices).
On the remote site I have configured network scan ranges and they are set to scan every 4 hours (and have been this way since I configured the site a while ago).
Why am I not seeing any data collected? Is there a place I can go to see at what point the process is breaking?
–edit–
I checked out remotesite/scan and it says Hold up a minute, we couldn’t find any devices. Can you point us in the right direction? There are 4 scan ranges already configured.
Do I just have a botched install?
1 Spice up
Hi,
Are tickets getting sent from the remote site to the central site properly? Are both sites on the same version of Spiceworks?
We’re not using the Help Desk portion so I’m not sure (I can try testing that). Yes both sites are on the same version (Latest).
So, the scan ranges are setup on the remote site settings page? Can you force start a scan?
Yes they are. Forcing a scan range does nothing. I’ve even tried different ranges.
Did the sites connect without any error? Is the central site showing the remote is connected and active?
Yep. No errors, central site shows 1 remote site connected. Remote site indicates that it’s connected as a remote site… I’ll try uninstalling and reinstalling next week… Odd because I’ve had this running before without any issues…
