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RMM Software…<\/p>\n
I finally decided to purchase RMM software, and clearly made the wrong choice… Connectwise Automate has been a terrible company from start to finish.<\/p>\n
Anyone have a product they like with a good company? I liked the Remote Desktop product from Connectwise, but given my complete disgust with the company’s policies, won’t be keeping that either…<\/p>\n
I’m a small MSP, not looking for anything as cumbersome as Automate.<\/p>\n
I will likely look to LogMeIn or Teamviewer for remote access, but does anyone use their RMM products and are happy with them?<\/p>\n
@GoTo<\/a> @ConnectWise<\/a> @TeamViewer<\/a><\/p>","upvoteCount":5,"answerCount":7,"datePublished":"2020-04-01T13:52:17.000Z","author":{"@type":"Person","name":"sarah17","url":"https://community.spiceworks.com/u/sarah17"},"suggestedAnswer":[{"@type":"Answer","text":" RMM Software…<\/p>\n I finally decided to purchase RMM software, and clearly made the wrong choice… Connectwise Automate has been a terrible company from start to finish.<\/p>\n Anyone have a product they like with a good company? I liked the Remote Desktop product from Connectwise, but given my complete disgust with the company’s policies, won’t be keeping that either…<\/p>\n I’m a small MSP, not looking for anything as cumbersome as Automate.<\/p>\n I will likely look to LogMeIn or Teamviewer for remote access, but does anyone use their RMM products and are happy with them?<\/p>\n @GoTo<\/a> @ConnectWise<\/a> @TeamViewer<\/a><\/p>","upvoteCount":5,"datePublished":"2020-04-01T13:52:18.000Z","url":"https://community.spiceworks.com/t/rmm-software-choices/757432/1","author":{"@type":"Person","name":"sarah17","url":"https://community.spiceworks.com/u/sarah17"}},{"@type":"Answer","text":" If you need a high performance, reliable, and cost effective solution, backed by a great company ![\":slight_smile:\"](\"https://emoji.discourse-cdn.com/twitter/slight_smile.png?v=12\" "\\":slight_smile:\\"")
, please give Splashtop Remote Support Premium<\/a> a free test drive. You get monitoring/alerts, windows update, best-in-class remote control, 1-to-many scripting, inventory, solid customer support, and solid value (much more cost effective than alternatives). I’m here to answer any question.<\/p>\n![\"SRS-Plus-Premium.jpg\"](\"https://us1.discourse-cdn.com/spiceworks/optimized/4X/5/f/d/5fdcbf667a714c9b597fc4e1de8d08fe4f947484_2_690x418.jpeg\")