1

Okay, I’m stumped. I have a brand-new Windows 7 box that I’ve setup and configured for our network. I’ve enabled DCOM and WMI just like I have on all other machines in our network, but for some reason simply cannot get WMI access to work for spiceworks.

I can run WMIC queries locally, but any external connection gets “RPC server unavailable” message.

I’ve checked firewalls (everything is off) and WMI/DCOM security multiple times. The settings mirror those of machines where it’s working fine.

I don’t want to image this setup for deployment until I figure this out. Any suggestions?

3 Spice ups
2

I had this same problem with my TS server last week (Server 2008 R2 box). It turns out there was a bad/old reverse DNS entry that was screwing it up. Once I cleared that out, it scanned properly.

3

What is the UAC level set to? Is it blocking the WMI connection from the Spiceworks server?

Have you tried removing the computer from the domain and re-joining it?

4

I suspect it hay have been the reverse DNS issue. I had checked that earlier and deleted a single bad entry, but it still wasn’t working. A while later, all of the sudden it was fine.

I had also checked UAC, but our other Win7 machines had been working fine even with UAC at the default settings. I’m pretty sure it wasn’t a domain-join problem as I could run the same query locally and it worked fine.

Thanks for the suggestions.