1

Hi guys

can anyone confirm that my settings for scanning are ok and give any tips maybe.

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Last 2 lines are clients

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Kind regards,

David,

4 Spice ups
2

You are scanning a lot of IP’s. Are you noticing slow performance when using the helpdesk interface?

3

Hey David,

As Paul mentioned, you do have a fairly high number of devices you’re scanning. One of the biggest scans you have, though, is the “All” scan. You’re scanning all of your devices at noon, so that might be a large part of what you’re seeing.

If you shift that scan over to some off-hours time does that help out?

4

Break these out to some remote collectors.

1 Spice up
5

Hi There,

yes we notice a slow helpdesk …

can i split up the all scan ? cause i dont see an other option then to set a all devices.

i can set every2 hours but i think it will scann all day then i reduced the numeber of ip i had 1000 i reduced to 254 now and excluded the dhcp ranges in my server that wont be used.

can i change the all scan to off hours ? i think laptops and desktops wont be scanned right ?

then the option for remote collectors can i set in the same network a remote collector so i have a helpdesk spiceworks and one for scanning ?

as of now i have 1 mains install and 3 remote colectors in different countrys with all other subnets ofcourse.

can you guys tell me what you have for the shedules and network scans ?

Thanks

6

Please read and follow these articles:

http://community.spiceworks.com/help/Remote_Collectors
http://community.spiceworks.com/how_to/show/283-collecting-remote-office-inventory-using-multiple-spiceworks-installations

If you refuse to set up RCs for each of your remote sites/locations, at least set up a single RC to handle all of the scanning from your local network; your CS will only collect data from your RC and handle the interface to your help desk and inventory viewers.

7

Hi we have remote collectors in remote sites

so its possible to setup 2 servers in the same site one remote colector and one that has the helpdesk

and db

8

Hey David,

You should be able to split up the “all” scan. To do that, you’ll need to create multiple “all” scans that only scan certain inventory groups. For instance, you can change your current “all” scan from scanning “All Devices” to “Servers” only. Then create another “all” schedule that only scans “Workstations” and so on. You can make custom inventory groups , as well.

If you change the “all” scan to off-hours, you’ll need to make sure the devices are in the office (laptops) and are online or have wake-on-LAN capabilities. Or, if you divide the “all” scan up, you can schedule end-user devices to scan during the day at different points and have your servers, networking hardware, etc. scan at night.

As far as having multiple remote collectors, one for inventory and one for help desk, I haven’t heard of anyone doing that… but I don’t see why you couldn’t set something up. Plus, I don’t hear about everyone’s configuration so there may well be others doing just that! :slight_smile:

I’ll let some others comment on their schedules… mine is horrific since it’s for testing. :confused:

9

Hi Jon,

Thanks for the tips i will look further what i can do and hope some guys send there shedule so i can learn from it

Kind Regdards,

David,

1 Spice up
10

Sure. You have one server Alpha, on 192.168.0.12 and an RC called Bravo on 192.168.0.13 and Bravo just scans all of your local LAN (that stuff you posted first). Alpha has no scan schedules (disabled scans) and it just collects from Bravo, Charlie and Delta, the latter of which are located on remote sites across a VPN or something.

11

Grey,

ok thanks wil try this yes we have the remote sites with VPN.