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Hello SpiceWorks Community!

After recently attending SpiceWorld London I’ve decided to compose my first question! I’m an Apprentice at an IT Services company who support 20-30 customers and I’ve assigned myself the task of setting up SpiceWorks for (mainly) HelpDesk and recently discovered the usefulness of the Network Scan/Inventory.

My question is this: How would I enable my central SpiceWorks installation to monitor and control different LANs, but report as if they are under the same Inventory.

From attending SpiceWorld London and testing out the software, I’ve gotten the feeling that SpiceWorks is a superb piece of software for sites on a LAN, not necessarily different LANs.

Could anyone shed some light on my predicament?

Thanks in advance,

George

2 Spice ups
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As long as all your LAN’s communicate with the LAN that SpiceWorks is running on, you’ll have no problem. You just need to schedule scans for each network segment in Inventory > Settings > Network Scan.

Just add an additional IP range for each LAN you need to include.

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Thanks for the quick reply!

Would it require a VPN link to each different LAN or can you just use the Remote Site Installation within SpiceWorks to configure a “secondary” SpiceWorks installation?

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Remote Collector is the phrase you’re looking for.

http://community.spiceworks.com/help/Remote_Collectors

have a good read of that and then come back with some more questions.

(I use this from my office in the UK and the Central server is in Sydney, so cant get much further away!)

1 Spice up
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One LAN or many LANs, SW works the same. There are many strategies for putting multiple LANs together. Remote Collectors, routing, VPNs… all works pretty transparently.

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Thanks for the replies guys! I wasn’t expecting answers so quickly! I clearly have been missing out on the community… I’ll give these methods a go and get back to you! Many thanks once again!