1

Is there anybody out there using Syncrify that can comment on their support? I am trying to trial it but the 30 day key they provided doesn’t work. I contacted their support to get it resolved but they haven’t got back to me in a week. I would rather abandon the idea if their support is actually this poor and go elsewhere. Maybe it is just a one off though giving them the benefit of the doubt?

3 Spice ups
2

I’m testing SynaMan as a Dropbox alternative and have asked three questions and got three answers from support within a reasonable amount of time.

My trial of SynaMan didn’t ask for a key. I’m surprised your install of Syncrify did. Sounds like you had it installed once before…and it’s past 30 days.

3

You have to install the personal addition (free edition) first and then apply for a key so you can test the full features for 30 days. It was only just installed and then I put the key in but it didn’t work.

4

They finally got back to me although not with a solution yet. It could take a while since their support is only based in the US so they are around when I am not.