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A global leader in secure remote connectivity solutions, TeamViewer’s newest flagship solution features pioneering Augmented Reality (AR) capabilities alongside major improvements in performance, productivity and security.

Breakthrough Augmented Reality
TeamViewer 14 gives access to TeamViewer’s innovative AR solution, TeamViewer Pilot, which expands the power of remote assistance software beyond IT support into the real world. It enables experts to remotely guide users through complex operations via live camera-sharing and on-screen annotations. In an extended trial period, all existing and new subscribers are invited to see the AR experience with their own eyes. For more information about TeamViewer Pilot, please see here.

Accelerated Performance

Better Performance for Low Bandwidths
TeamViewer 14 improves speed and reliability for users running on connections with less than 1 Mbit/s due to smart adaptive compression that auto-detects low bandwidth and adjusts compression.

Optimized for Performance on macOS Mojave
TeamViewer 14 uses the latest macOS Mojave technologies. With improved image quality and intelligent resource allocation, TeamViewer provides you with the most innovative and powerful remote assistance solution for macOS on the market. Watch the video here.

Streamlined Server Infrastructure & Improved Connection Quality
TeamViewer has expanded its network infrastructure worldwide to increase performance while also laying the foundation for future growth. When starting TeamViewer, users now connect to the fastest server available in order to experience the best connection quality.

Boosted Productivity

One-Click Remote Script Execution
Users may now use scripts to automate recurring processes and save time on routine tasks. Scripts can be uploaded to the Management Console for convenient access during each session. Watch the video here.

Advanced Device Grouping & Custom Device Information (Premium/Corporate)
TeamViewer 14 offers company admins the possibility to pre-define attributes of managed devices and to easily group them based on this information in order to facilitate inventory management. Watch the video here.

Increased Customer Support Accessibility (Premium/Corporate)
TeamViewer users can now make their service even more accessible to their customers by giving them the ability to create a service camp ticket within the Quick Support module, even if the supporter is offline. Watch the video here.

New Client Design & Dark Mode for Windows, Linux, and Mac
A new dark user interface for Mac, Linux, and Windows is more eye-friendly and helps users tailor the software to their needs and any environment. Watch the video here.

New iOS Screen Sharing Workflow
TeamViewer 14 now allows iOS users to start screen sharing by the click of a button in the QuickSupport chat. Watch the video here.

Security

Trusted Device Management
Company admins now can keep track of all devices and IP addresses that users have trusted as well as view all the company’s trusted devices at once in order to inspect and easily remove permissions for maximum security. Watch the video here.

Learn more

Check out the product website

Rating: 3 out of 5 stars

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I’m using it right now to write this review…

So I have a VPN connection going, RDP’d into a machine on the network and then used Chrome Remote Desktop to access one of my PC’s and booted up TeamViewer to access this computer so I could write this review and show you how easy it is to use TeamViewer to write reviews.

I’m downloading Remote Desktop Manager Free to go deeper. I also still have VNC available.

Thanks TeamViewer!

Overall Rating

5 out of 5 stars

3

Unethical Business Practices

Look Elsewhere! Buyers Beware!
TeamViewer forces renewals unless cancelled 30 days before current license expires.
Great thing is that it is never mentioned when purchasing, and there are no notifications prior to renewal date.
Thought I just had the choice to renew, so I scrapped the program. Well guess what? I have to pay for it, and now a collections company in Europe is after me instead of TeamViewer themselves. That makes it so much easier to dispute or pay, lets deal with Europes hours of operation and conversion rates. WHAT!?!?
I have never dealt with a company so blatantly against the customer in my life. They deserve no ones business.

What are the pros?

Good remote software. Too bad their business practices destroy all that is good about the product.

What are the cons?

Everything listed overall.

Overall Rating

1 out of 5 stars

1 Spice up
4

Pretty easy, convenient, and reliable

I’ve used this a good bit for doing remote support work and product info sessions. It’s easy to use for people that aren’t familiar with the software and is a great tool for communicating across computers.

What are the pros?

Pretty good viewer, not TONS of options but that’s not really the point of the software, Don’t know much about their support so that’s not a lot I can say about that.

Overall Rating

5 out of 5 stars

5

Horrible Overall Experiance

I wish 0 stars was an option. I rarely write anything negatively about any product. In this case I’m writing about this product as a warning to others in the remote support field. Teamviewer has the best customer service when they are selling you, but all of that goes out the window when you have any trouble. I was a customer of teamviewers paid remote support for years and can vouch for the decline of quality. Nifty UI is designed to hide what the company really is - a bunch of crooks. We have had a subscription for years and during that time other products with much better features, options, pricing, and service have come to light. While teamviewer software, features, pricing, business model and service have worsened. Months ago (maybe closer to a year) we finally were fed up with the high prices and lack of features, and terrible service. We the switch. Month pass and we failed to realize the renewal for teamviewer was coming up. For an office that receives 1000s of emails a day and a very large portion are junk, we missed the renewal notice. i admit our fault. We didn’t notice the renewal until the accounting department noticed a charge from teamviewer. The charge had only been made a few hours prior. We call teamvirwer, and we were not surprised by the answer we received when we ask to cancel the subscription and for a refund. The charge had only been made a few hours earlier (in the middle of the night around 2:45 a.m.) but we were told they will not refund the subscription fee. Their terms do not allow refunds unless you do certain things by certain time. We found this to be nuts. We were just charged for a product we have not used for months and will not use, and they refuse to refund. I find it crazy we have been charged for a product that have not use and will not use and cannot get the money back.

Shame on you teamviewer. You charged (took) the yearly subscription from us and we haven’t, will not, don’t want to use your services for another year. We will make sure to tell as many IT pros as we can about our experience.

What are the pros?

None. Much better alternatives out there with more functionality for the same price or less.

What are the cons?

Horrible software, customer service, bad overall experience.

Overall Rating

1 out of 5 stars

1 Spice up
6

A Reliable Remote Desktop Product

I have used Team Viewer for years and never had an issue with it. It is easy to use once it is installed and configured.

Overall Rating

3 out of 5 stars

7

Solid Remote Software

It’s a solid remote connection software. Meets our needs, except for the concurrent connections model they have. We have 2 employees and are bought licenses for 2 people, which does not include two people using it at the same time. Weird way to do it if you ask me, I get it for large support staff that can save on only needing certain concurrent users. But, for a 2 person shop, on the off chance that we both try to connect at the same time to support an employee, we can’t.

What are the pros?

Decent software, relatively easy to use for end-user staff.

What are the cons?

Concurrent licensing model.

Overall Rating

3 out of 5 stars

8

Great for personal use

I’ve used TeamViewer for years for personal use. It’s worked just fine to connect to my home computer and has the features I need for a free product.

Overall Rating

5 out of 5 stars