1

I am having an issue where it says that I do not have permissions to open.

  • I am using my enterprise admin account, which is also in the list of local administrator group, as well as the built-in admin. So, I am not sure what the issue is.

I used to be able to access it with my previous username, which the MSP at the time made my normal user, the enterprise admin, so I made those changes to my admin user and added the same memberships, as well as modified the GPO’s accordingly. but still unable to access them.

Any Ideas? I do not want to login as the local admin account on the server.

5 Spice ups
2

Could you please try to disable UAC to do a check? And if you try to use the command VSSAdmin list shadows at a command prompt, can you see the volume that hosts the file or the folder have a list of shadow copies that are associated with the volume?

3

yes I am able to see a list of all of the shadow copy ID’s

4

This is what happens to me, for this instance:

I can see all of the previous versions, then I select the one I want and it opens for me, and lists all of the folders, but when I try to open any of the folders is when I receive the windows cannot access \xxx…

5

Have you tried accessing previous version over the network (ie…\servername\sharename)? Does it work there?

Is the problem with one particular folder/share or all folders/shares on said server?

If you need to access some data immediately, one trick I’ve used is to copy a previous version folder somewhere without opening it. I’ve seen where opening it gives the error but copying it does not and that’s what I did in a pinch.

6

yes i have tried that as well, as restore it to a different folder, but neither of those worked for me.