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Hi everyone,
i am getting error message when trying to start network monitor software by using credentials , from local computer
i am using windows 7 64bit
SpiceworksNetworkMonitor file version 1.3.132

spicework
spicework1600×900 157 KB

how can i resolve this out
thanks in advanced
2 Spice ups
2

I’ve run into similar headaches with Spiceworks on older Windows versions before. You can try the following:

  • Run the program as Administrator.
  • Make sure the credentials you’re using have full local admin rights.
  • Check the Event Viewer for any service errors.
  • Also, make sure that the Spiceworks Network Monitor service is actually running. You can check this in the Services panel (services.msc).

Good luck

1 Spice up
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how to make sure credentials have full local admin rights

like what services errors, there are many of them

1 Spice up
4

Windows 7 is long out of support, why would you still be using such an old device?

Windows 10 is out of support in 4 months.

You’d also need to ensure you have internet access.

1 Spice up
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I’m not even sure that this is supported any longer. Apart from some agents, I didn’t believe that Spiceworks supported any on-premises programs any longer as they have shifted towards hosted services. If that is the case, the infrastructure that verified the username and password may not be working.

I’ll tag in @spiceworks-support-team to address this.

4 Spice ups
6

Network Monitor is end of life. Here is the announcement from 2019:

2 Spice ups