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I have one person everytime she does the windows key+l to lock her computer it freezes up. My solution was the easy one, stop doing that as per I have no idea why it does it, but it does it everytime so yeah…any ideas from the community?

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Please change your title to something a little more informative. Maybe win+L key causes freeze?

First thing I would check is her power saving settings. Try turning them all off to see if there is any change.

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Does this happen with a different user logged in to same system? If not, try clearing down her profile.

Otherwise try something like sfc /scannow to make sure nothing is corrupt.

Clutching at straws- run a system repair tool like IObit Advanced System Care

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What happens if you run the command instead of hitting Win + L?

rundll32.exe user32.dll,LockWorkStation

If it doesn’t lock up, maybe create a shortcut on her desktop as a work around.

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Nothing came up from the sfc \scannow. Nothing any different from all the other workstations in the power settings.

Next trip past i’ll try the command.

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Sounds like an excellent candidate for a rebuild. Some things are just not worth spending time on.

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Check in safemode to eliminate as much (and as easily) as possible before delving too deep.!!

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You have only mentioned Win+L as causing a freeze. Does the same thing occur when choosing Lock from the Start Menu or Ctrl-Alt-Del screen? At what point does the computer freeze?- after it locks or is it still displaying the user’s session? I wouldn’t assume that it’s not the keyboard just because it’s Windows that’s freezing.

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I’ve had success with http://support.microsoft.com/fixit/ on similar Windows issues.

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only when using windows l. not from the file i made to run the program or any other way. I’m sticking with just dont do that, if there was ever a problem at the bottom of my list it is this one.

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If it is only happening with the keyboard… have you tried changing keyboards? Seems weird, but it’s certainly easy enough to try.

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Can you reproduce this if you login as another user on the same computer? If not, then add the registry hack enable or disable Lock Workstation

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