I have updated to windows 10 but on my network it shows that I am still on windows 7 and the last time spiceworks scanned was today. I am wondering why it is not showing Windows 10 as my OS?

2 Spice ups

Which version of Spiceworks are you on? For a while I seem to recall seeing 10 Pro listed under Software, but 7 Pro listed at the top of the inventory (under CPU and memory). I don’t know if it resolved by updating Spiceworks, or because I did a clean install of 10 afterwards.

Current Version: 7.4.00059

Is the version I am currently using. Should I do the update and see If that fixes the issue, because I believe I did a clean install of windows 10 on this laptop.

I would update to the latest version, but also click your device in the inventory, click the spanner icon on the right and re-scan, if your device has only performed an incremental scan it wont pick up major changes like this until the full scan.

1 Spice up

Update will probably be the first thing Spiceworks wants you to do, but I agree with Rod on a manual rescan. Also check your discovery scan schedule (under Settings - Network Scan) vs. the data collection further down.

1 Spice up

ok I made a backup of my old version and updated to the 7.4 version and rescanned and it does now show that I have windows 10 on the laptop.

Thank you

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