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I have added the ports and made sure there open and the workstation still reads offline. Anybody got any idea’s as to what else I could do to fix it.<\/p>","upvoteCount":2,"answerCount":7,"datePublished":"2010-06-23T13:12:38.000Z","author":{"@type":"Person","name":"william38777250","url":"https://community.spiceworks.com/u/william38777250"},"acceptedAnswer":{"@type":"Answer","text":"
have you run through the links below?<\/p>\n
As a new user to Spiceworks it might be good value to you to have a look at some of the training videos to get a quick grip of some of the basics, they only run for 1-7 minutes and can really get you going: http://www.spiceworks.com/tv/?cat=training<\/a><\/p>\n Then there are also lots of Help and How-tos that will help with some of the details.<\/p>\n Resolving Antivirus and Firewall issues in a Domain: http://community.spiceworks.com/help/Configuring_AV_Firewall_Domain<\/a> or Workgroup: http://community.spiceworks.com/help/Configuring_AV_Firewall_Workgroup<\/a><\/p>\n DNS issues: http://community.spiceworks.com/help/Resolve_Your_DNS_Issues<\/a><\/p>\n Testing Authentication: http://community.spiceworks.com/help/Using_Spiceworks_To_Test<\/a><\/p>\n Troubleshooting WMI: http://community.spiceworks.com/help/Troubleshooting_WMI<\/a><\/p>\n Getting scan to work with Vista (and Windows 7 UAC): http://community.spiceworks.com/how_to/show/317<\/a><\/p>\n Resolving Spiceworks Unknowns Script to make changes to the PCs with ease: http://community.spiceworks.com/scripts/show/181-resolving-spiceworks-unknowns-unofficial<\/a><\/p>\n Authentication errors;<\/p>\n Check WMI settings: Setting The Default WMI Namespace Security or Troubleshooting WMI<\/p>\n Maybe you want to run this script at the affected machine (works in all of my cases): Resolving Spiceworks Unknowns Unofficial - Script Center …<\/p>\n If this doesn`t help check this for authentification issues:<\/p>\n and this for Firewall and AV issues:<\/p>\n From bytesnake:<\/p>\n\n
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