Updated instructions: https://community.spiceworks.com/support/desktop/troubleshooting/moving-spiceworks-desktop<\/a><\/p>\n
This how-to will show you how to transfer your Spiceworks database from one machine to another. Let’s say you have Spiceworks installed on your own computer as you’re learning how to use it, but now you’re ready to add additional users. In this case you’ll probably want to move Spiceworks to a server to give them access at all times. Rather than having to reconfigure Spiceworks and figure out all your unknowns again, you can just move your entire database and save yourself a lot of trouble.<\/p>\n
NOTE: If you are updating and run into an issue where the migration won’t complete, it means Spiceworks has discovered issues with your database that need to be repaired. Please contact Spiceworks support to have your database repaired.<\/p>\n NOTE: There are slight differences to the process depending on whether you are moving a stand-alone installation, a remote collector or a central installation. All the directions below pertain to a stand-alone installation with the alterations noted for each other installation type.<\/p>\n Navigate to “Settings > Global Settings > Backup Configuration”. Select a backup location, or note the default location so that you can later retrieve your backup files. Click “Backup Now”.<\/p>\n<\/div>\n Download and run the Spiceworks installer on the new machine. If at all possible, try to install Spiceworks in the same directory and use the same port as the machine your original installation was on. If given the choice to Run Spiceworks Now, do not do so.<\/p>\n DO NOT complete the registration process.<\/p>\n<\/div>\n If Spiceworks is running, stop Spiceworks by right-clicking the system tray icon and selecting “Exit”, or, if Spiceworks is running as a service, stop the service.<\/p>\n CENTRAL INSTALLATION: You also need to take all of your Remote Collectors offline to be absolutely sure you don’t miss any tickets/updates.<\/p>\n<\/div>\n Navigate to the Spiceworks directory on the new installation and delete the “data” and “db” folders.<\/p>\n<\/div>\n Find the zip file created when you backed up Spiceworks and extract the “data” and “db” folders contained within. Move these folders into the new Spiceworks installation’s folder. When you start up Spiceworks next, your old database will be waiting for you.<\/p>\n REMOTE COLLECTORS: You need to completely uninstall Spiceworks from the old location before bringing the new installation online. It is very important that your Spiceworks installation from the old location never be online at the same time as the new location. Once you bring the Remote Collector back online in the new location, it should connect to your central installation automatically.<\/p>\n<\/div>\n
<\/a>Step 1: Create A Backup Of Your Database<\/h3>\n
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<\/a>Step 2: Install Spiceworks On The New Machine<\/h3>\n
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<\/a>Step 3: Exit Spiceworks<\/h3>\n
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<\/a>Step 4: Delete Database Information<\/h3>\n
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<\/a>Step 5: Transfer Your Backup To New Installation<\/h3>\n
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