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I just installed Spiceworks for the first time and I am not sure how to add more help desk techs so that someone other than myself can accept new tickets… Any help would be appreciated.<\/p>","upvoteCount":3,"answerCount":5,"datePublished":"2009-08-06T10:20:50.000Z","author":{"@type":"Person","name":"mikemiller0122","url":"https://community.spiceworks.com/u/mikemiller0122"},"acceptedAnswer":{"@type":"Answer","text":"
Add more users under settings, you can customize the options there for each helpdesk individual. Welcome to Spiceworks!<\/p>","upvoteCount":0,"datePublished":"2009-08-06T10:23:42.000Z","url":"https://community.spiceworks.com/t/adding-more-help-desk-techs-within-spiceworks/28869/2","author":{"@type":"Person","name":"DigitalBlacksmith","url":"https://community.spiceworks.com/u/DigitalBlacksmith"}},"suggestedAnswer":[{"@type":"Answer","text":"
I just installed Spiceworks for the first time and I am not sure how to add more help desk techs so that someone other than myself can accept new tickets… Any help would be appreciated.<\/p>","upvoteCount":3,"datePublished":"2009-08-06T10:20:50.000Z","url":"https://community.spiceworks.com/t/adding-more-help-desk-techs-within-spiceworks/28869/1","author":{"@type":"Person","name":"mikemiller0122","url":"https://community.spiceworks.com/u/mikemiller0122"}},{"@type":"Answer","text":"
![\"users.png\"](\"https://us1.discourse-cdn.com/spiceworks/original/4X/b/c/7/bc727e16a7f46eb1a4b2960b60a2bf1499d3839d.png\")