How do I add users to spiceworks and how can I get them to connect to where they can access the tickets that are submitted?

4 Spice ups

Hey Shawn,

All you need to do is go to Settings (Top bar by clicking on Inventory or Helpdesk) and go to User Accounts. Click Add and fill in the info for users and your pretty much done. :slight_smile:

Hope this helps.

When you log into the spiceworks admin, under helpdesk ->settings->users accounts.

Set up some users with at least helpdesk tech access.

give them the url to the spiceworks server/login.

If they are admin they will need to click helpdesk when they log in.

Hope this helps,

Thanks,
Tom

1 Spice up

Shawn

Were you able to get this working OK?