Antivirus Detected on most computer but not all

TM-IT1 · 2009-12-18T09:23:35.000Z

I have noticed that the anti virus is being detected on some computer but not on others.

I have done a little looking and it shows up in the software list but not under the configuration tab.

We are using Sophos Antivirus.

Is there something I need to change? Or is it a flaw?

Thanks,

TM

akp982 · 2009-12-18T09:28:36.000Z

Are the machines its not picked up on scanned fully?
Are they 64 bit?
try changing scan speed to slow

TM-IT1 · 2009-12-18T09:34:59.000Z

The machines are fully scanned.

64bit they aren’t showing up either.

The ones I am looking at these 32 bit desktops and a couple servers.

I will change my scan settings and report back.

Thanks

akp982 · 2009-12-18T09:37:09.000Z

There is a bug with 64bit which maybe affecting this as well for you 64bit machines

TM-IT1 · 2009-12-18T09:44:30.000Z

I only have 2 64bit computers as of now.

I was in reports today and ran the computers without anti-virus and had a long list of them but everyone I checked has it installed and shows in the software tab so didn’t know if I was missing something or just a flaw of the system.

TM-IT1 · 2009-12-18T10:10:21.000Z

Well did a slow scan on a few of the computers and there is no change.

akp982 · 2009-12-18T10:56:24.000Z

Find a machine not right in your inventory and hit the rescan button

dave47341261 · 2010-01-06T23:05:53.000Z

Hi Product Advisor,

Does spice works support Microsoft Forefront Antivirus client?

It doesn’t seem to pickup any machines with the Forefront client.

Also i have tried on both x64 and x32 bit machines.

Also tried slow rescan but no luck.

Any ideas?

akp982 · 2010-01-07T04:36:56.000Z

Does it show in the software tab?

TM-IT1 · 2010-01-07T07:13:48.000Z

Yes the antivirus software does show in the software tab with the version etc.

dave47341261 · 2010-01-07T20:13:22.000Z

Yes it shows in the software tab.

Microsoft Forefront Client Security Antimalware Service

Version 1.5.1

Also btw the windows security center is enabled via group policy.

Any ideas??

akp982 · 2010-01-08T03:32:35.000Z

At the moment i dont think its supported, you could add a feature request for this

dave47341261 · 2010-01-10T18:19:36.000Z

Okay great!

What is the best way to request this feature?

Also do you guys have a list of all the antivirus programs which are supported?

I’m hoping the big enterprise software supported, such as symantec, trend and mcafee.

christophelams6576 · 2010-06-22T09:53:08.000Z

I realy like spiceworks but ignoring forefront AV does not seem smart