I am the sole IT guy at a company in Dublin with 60 employees, 40 in the office and 20 Sales guys on the road.<\/p>\n
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I look after and resolve most of the IT issues but am looking for recommendations for an IT company that i can escalate some issues to and who would work on projects such as upgrading vmware to 5.5.<\/p>\n
We are working with a larger IT support company at the moment but they are more dedicated to their large multi-national clients and are not providing great support to ourselves so i would be leaning towards a smaller IT company that provides better support for SMB’s.<\/p>\n
Seamie7 feel free to PM me. Im in Dublin and have been around the block with a few suppliers. We have an absolutely brilliant support company now. They are one of the bigger outfits (hopefully not the same you are using) so might not be a perfect fit but I would happily recommend them. They have some excellent engineers and have been very good with us<\/p>\n
We do most support in house so contract out some limited specialist stuff so they don’t get a lot from us but are always on hand when we need them<\/p>\n
Always good to know some more local IT/spiceheads as well<\/p>","upvoteCount":0,"datePublished":"2014-01-28T12:36:14.000Z","url":"https://community.spiceworks.com/t/business-it-support-company-recommendation-dublin-ireland/272299/2","author":{"@type":"Person","name":"tobywells","url":"https://community.spiceworks.com/u/tobywells"}},"suggestedAnswer":[{"@type":"Answer","text":"
Hi,<\/p>\n
I am the sole IT guy at a company in Dublin with 60 employees, 40 in the office and 20 Sales guys on the road.<\/p>\n
I look after and resolve most of the IT issues but am looking for recommendations for an IT company that i can escalate some issues to and who would work on projects such as upgrading vmware to 5.5.<\/p>\n
We are working with a larger IT support company at the moment but they are more dedicated to their large multi-national clients and are not providing great support to ourselves so i would be leaning towards a smaller IT company that provides better support for SMB’s.<\/p>\n
Are you looking for onsite coverage or remote coverage. There are many MSP’s on the community that can work remotely for you here in the states but a couple in the UK or that have UK staff as well.<\/p>","upvoteCount":0,"datePublished":"2014-01-28T13:31:24.000Z","url":"https://community.spiceworks.com/t/business-it-support-company-recommendation-dublin-ireland/272299/3","author":{"@type":"Person","name":"danielle","url":"https://community.spiceworks.com/u/danielle"}},{"@type":"Answer","text":"
Sounds like remote work or not-exclusively local would be best from the description. Going purely local limits the options dramatically and encourages providers to think of customers as captive since any location can only have a few decent providers of any scope. <\/p>","upvoteCount":0,"datePublished":"2014-01-28T13:33:50.000Z","url":"https://community.spiceworks.com/t/business-it-support-company-recommendation-dublin-ireland/272299/4","author":{"@type":"Person","name":"scottalanmiller","url":"https://community.spiceworks.com/u/scottalanmiller"}},{"@type":"Answer","text":"
Our current IT Support company covers printer repairs - occasional onsite visits for hardware or software issues for server, storage, backup library and other comm’s equipment - cover for when i am on holidays - some hardware\\software projects so remote support on its own wouldn’t be suitable.<\/p>","upvoteCount":0,"datePublished":"2014-01-28T13:45:17.000Z","url":"https://community.spiceworks.com/t/business-it-support-company-recommendation-dublin-ireland/272299/5","author":{"@type":"Person","name":"seamie7","url":"https://community.spiceworks.com/u/seamie7"}},{"@type":"Answer","text":"
![\":wink:\"](\"https://emoji.discourse-cdn.com/twitter/wink.png?v=12\" "\\":wink:\\"")
that can work remotely for you here in the states but a couple in the UK or that have UK staff as well.<\/p>","upvoteCount":0,"datePublished":"2014-01-28T13:31:24.000Z","url":"https://community.spiceworks.com/t/business-it-support-company-recommendation-dublin-ireland/272299/3","author":{"@type":"Person","name":"danielle","url":"https://community.spiceworks.com/u/danielle"}},{"@type":"Answer","text":"![\":slight_smile:\"](\"https://emoji.discourse-cdn.com/twitter/slight_smile.png?v=12\" "\\":slight_smile:\\"")
<\/p>","upvoteCount":0,"datePublished":"2014-01-28T13:33:50.000Z","url":"https://community.spiceworks.com/t/business-it-support-company-recommendation-dublin-ireland/272299/4","author":{"@type":"Person","name":"scottalanmiller","url":"https://community.spiceworks.com/u/scottalanmiller"}},{"@type":"Answer","text":"