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When I rebooted my server, spiceworks is hung. How do I get it to respond and start correctly?<\/p>\n
Robin<\/p>","upvoteCount":1,"answerCount":22,"datePublished":"2010-03-11T09:33:45.000Z","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"},"acceptedAnswer":{"@type":"Answer","text":"
You could install 4.5 on the current system, it should<\/em> upgrade the current data.<\/p>\n If all went pear-shaped you could run the uninstall, make sure all the data is removed and install again. It will be up to you if you want to import the old backup. I suppose if you did import the backup you would have all the original settings, but then again you may want to do your own from scratch - hmm, this fence is rather comfy.<\/p>\n 6 of one, half-dozen of the other.<\/p>\n I would run the uninstall for the current version you have installed, then install from scratch the last stable release of 4.5. I would not suggest the 4.6 yet, unless you want to keep downloading and installing new builds - current 4.6 build is Build V, Build 0 was released 1 week ago.<\/p>\n Good Luck!<\/p>","upvoteCount":0,"datePublished":"2010-03-12T09:21:30.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/18","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}},"suggestedAnswer":[{"@type":"Answer","text":" When I rebooted my server, spiceworks is hung. How do I get it to respond and start correctly?<\/p>\n Robin<\/p>","upvoteCount":1,"datePublished":"2010-03-11T09:33:45.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/1","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"}},{"@type":"Answer","text":" Is Spiceworks set to run as a service? If so, I would restart it.<\/p>","upvoteCount":0,"datePublished":"2010-03-11T09:49:49.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/2","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}},{"@type":"Answer","text":" What version? You may want to back up your data and upgrade to the latest release…<\/p>","upvoteCount":0,"datePublished":"2010-03-11T09:51:15.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/3","author":{"@type":"Person","name":"leepullen","url":"https://community.spiceworks.com/u/leepullen"}},{"@type":"Answer","text":" Spiceworks is not listed in my services on the server. I don’t really know what version it is, but it is not the latest (may be 2 - 3 behind). How can I back up my data with the problem I am experiencing right now?<\/p>","upvoteCount":0,"datePublished":"2010-03-11T12:25:05.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/4","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"}},{"@type":"Answer","text":" Hi Robin, are you still having problems with Spiceworks? Thanks for the Helpful Post, by the way.<\/p>","upvoteCount":0,"datePublished":"2010-03-12T06:26:33.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/5","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}},{"@type":"Answer","text":" Hi SJ - Yes, I am still having the same problems with Spiceworks.<\/p>","upvoteCount":0,"datePublished":"2010-03-12T07:42:53.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/6","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"}},{"@type":"Answer","text":" On the server, what happens when you double click on the Spiceworks desktop icon? Does the website open and does a Spiceworks icon apear in the system tray?<\/p>\n Steve.<\/p>","upvoteCount":0,"datePublished":"2010-03-12T08:01:57.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/7","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}},{"@type":"Answer","text":" When I double click on the Spiceworks desktop icon the Spiceworks icon appears in the system tray, the Spiceworks splash screen comes up that states Spiceworks is starting, the orange bar goes all the way across the bottom but the website never opens.<\/p>","upvoteCount":0,"datePublished":"2010-03-12T08:14:06.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/8","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"}},{"@type":"Answer","text":" When you right-click on the Spiceworks icon in the systray, do you get the following menu appear?<\/p>\n Yes. Above ‘Launch’ there is ‘Update’.<\/p>","upvoteCount":0,"datePublished":"2010-03-12T08:22:18.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/10","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"}},{"@type":"Answer","text":" Ok, click on Preferences and see if it is set to either run at startup or ro run as a service. If you set it to run as a service you will need to give it the appropriate account details, remembering to also change the password in this box when you change the account’s password.<\/p>\n If you don’t normall run spiceworks as a service, you should have the first box checked. If Spiceworks isn’t running with this setting, try the Restart option on the previous menu.<\/p>\n Steve.<\/p>","upvoteCount":0,"datePublished":"2010-03-12T08:33:07.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/11","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}},{"@type":"Answer","text":" Should have also said that Lee is correct, you should upgrade to a later version. The current version is 4.5 (I forget the build number), although 4.6 is currently available as a Sneak Preview, so it may not be too stable at the moment (I’m running it on 2 servers, one as a Remote collector, with no problems YET!).<\/p>\n Steve.<\/p>","upvoteCount":0,"datePublished":"2010-03-12T08:35:40.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/12","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}},{"@type":"Answer","text":" I clicked on Preferences - it is set to run at startup. I tried the Restart option on the previous menu and the orange bar only goes one third of the way now (never finishing).<\/p>","upvoteCount":0,"datePublished":"2010-03-12T08:47:57.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/13","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"}},{"@type":"Answer","text":" Now for the nasty question: When was the last backup made?<\/p>","upvoteCount":0,"datePublished":"2010-03-12T08:52:05.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/14","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}},{"@type":"Answer","text":" As far as I know, there never has been a backup. My assistant installed this and started playing with it. I had to let him go due to cut backs. There has been no documentation. Should I just start over from scratch?<\/p>","upvoteCount":0,"datePublished":"2010-03-12T08:58:40.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/15","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"}},{"@type":"Answer","text":" I would say that would be the safest option. If you’ve not been using it much, start from scratch. Just to check, there is a default location for the backup files, something like:<\/p>\n C:\\Program Files\\Spiceworks\\backup<\/p>\n If he set up automatic backups you should find some here. If so, install the latest version (4.5) and restore the last backup.<\/p>\n If no backups, you’ll have to start right back at square 1.<\/p>","upvoteCount":0,"datePublished":"2010-03-12T09:05:29.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/16","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}},{"@type":"Answer","text":" Well, I see that the last backup was done on June 24, 2009 - Version 3.6.33156.<\/p>","upvoteCount":0,"datePublished":"2010-03-12T09:14:19.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/17","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"}},{"@type":"Answer","text":" Thanks SJ!!! I think I will install from scratch the last stable release of 4.5. Will I have to create a new admin and password doing it this way?<\/p>","upvoteCount":0,"datePublished":"2010-03-12T09:28:42.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/19","author":{"@type":"Person","name":"robin9819","url":"https://community.spiceworks.com/u/robin9819"}},{"@type":"Answer","text":" If starting from scratch, then yes.<\/p>\n And it’s Steve. The S and J are my first initials. As for the 50, let’s not go there…<\/p>","upvoteCount":0,"datePublished":"2010-03-12T09:31:21.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/20","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}}]}}
![\"Spiceworks_systray_options.JPG\"](\"https://us1.discourse-cdn.com/spiceworks/original/4X/f/c/f/fcf63a4b82c76cdadacce104eb44316d60e665c5.jpeg\")
<\/p>","upvoteCount":0,"datePublished":"2010-03-12T08:17:22.000Z","url":"https://community.spiceworks.com/t/cannot-access-spiceworks/44602/9","author":{"@type":"Person","name":"stephenjohnlyons","url":"https://community.spiceworks.com/u/stephenjohnlyons"}},{"@type":"Answer","text":"
