We’ve released an update for the refreshed KB in the Cloud Help Desk.

  • view an individual article (display steps, tags, conclusion, references, action buttons)
  • add, edit, or delete a step when creating a new article

As always, if you have feature requests regarding Cloud Help Desk please let us know by posting them here . Be sure to check for and spice up any existing related feature requests before you create a new one!

7 Spice ups