Hi all, for any of you that may have checked out the refreshed version of the Knowledge Base (KB) we announced last week , we’ve built out some more of the functionality.
- implement “sort” controls, allowing you to sort on “last updated”, “title”, and “spiciness”
- implement “search”, including paginated search results
- add URLs/routes for the “My team” and “Mine” tabs, supporting bookmarks and link sharing
Now we’ll be building out the “view article” functionality, allowing you to view articles you’ve added to your KB. This is the next step as we continue refreshing the frontend framework of the Cloud Help Desk (KB is the last big step!).
As always, if you have feature requests regarding Cloud Help Desk please let us know by posting them here . Be sure to check for and spice up any existing related feature requests before you create a new one!
6 Spice ups
