Advertisement
Hi Guys,<\/p>\n
I some data entry workgroup PC’s that have a local admin login account. I cannot get Spice Works (SW) to scan and inventory these devices. I can ping the machines, RDP to them with the local admin login account with no problem, but when SW’s tries to access it cannot. I was told by support to try .\\LocalAdminAcc and that would pull in the local computer name. All these things did not work… What am I missing here?<\/p>","upvoteCount":2,"answerCount":31,"datePublished":"2016-04-22T14:35:10.000Z","author":{"@type":"Person","name":"jasoncsiszar2","url":"https://community.spiceworks.com/u/jasoncsiszar2"},"acceptedAnswer":{"@type":"Answer","text":"
McAfee wont be an issue, I use it at work and at home, even though I don’t like their AV.<\/p>\n
can you get to and login with \\timeentry3-pc\\c$ using the .\\localadmin account you have stored in Spiceworks?<\/p>","upvoteCount":0,"datePublished":"2016-04-22T18:40:09.000Z","url":"https://community.spiceworks.com/t/device-issue-i-need-to-resolve/490903/26","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},"suggestedAnswer":[{"@type":"Answer","text":"
Hi Guys,<\/p>\n
I some data entry workgroup PC’s that have a local admin login account. I cannot get Spice Works (SW) to scan and inventory these devices. I can ping the machines, RDP to them with the local admin login account with no problem, but when SW’s tries to access it cannot. I was told by support to try .\\LocalAdminAcc and that would pull in the local computer name. All these things did not work… What am I missing here?<\/p>","upvoteCount":2,"datePublished":"2016-04-22T14:35:10.000Z","url":"https://community.spiceworks.com/t/device-issue-i-need-to-resolve/490903/1","author":{"@type":"Person","name":"jasoncsiszar2","url":"https://community.spiceworks.com/u/jasoncsiszar2"}},{"@type":"Answer","text":"
you might try adding a user “Spiceworks-Monitor” to the PC under local. then giving it full access but a password only you know. then seeing if that one can link and do what it needs to under the PC. i had to do that with one client because their security system was revoking the “spiceworks scan” access to the set local admin. after i got it a specific account. it worked just fine for me. also, if you have a “network admin” you might use that account as well.<\/p>","upvoteCount":0,"datePublished":"2016-04-22T15:01:07.000Z","url":"https://community.spiceworks.com/t/device-issue-i-need-to-resolve/490903/2","author":{"@type":"Person","name":"tstuckey","url":"https://community.spiceworks.com/u/tstuckey"}},{"@type":"Answer","text":"
This is not specific to one machine. It does not work for any of the machines, not in a domain. The current account i am using is a local admin on all our machines. Thanks for the reply.<\/p>","upvoteCount":0,"datePublished":"2016-04-22T15:45:15.000Z","url":"https://community.spiceworks.com/t/device-issue-i-need-to-resolve/490903/3","author":{"@type":"Person","name":"jasoncsiszar2","url":"https://community.spiceworks.com/u/jasoncsiszar2"}},{"@type":"Answer","text":"
What OS is the machines?<\/p>\n
Does it return their IP but no data or does it not even find them?<\/p>\n
Make sure file and printer sharing is enabled in the network and sharing centre, and pings are allowed, if you use a 3rd party firewall you’ll need to do this manually.<\/p>","upvoteCount":0,"datePublished":"2016-04-22T16:40:55.000Z","url":"https://community.spiceworks.com/t/device-issue-i-need-to-resolve/490903/4","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
Well tried to anyway as you mentioned with another Admin local account “spiceworks” and no go as I expected. I guess Spice Works does not inventory workgroup based machines.<\/p>","upvoteCount":0,"datePublished":"2016-04-22T16:42:10.000Z","url":"https://community.spiceworks.com/t/device-issue-i-need-to-resolve/490903/5","author":{"@type":"Person","name":"jasoncsiszar2","url":"https://community.spiceworks.com/u/jasoncsiszar2"}},{"@type":"Answer","text":"