1

Spiceworks is showing:

Name Version Installs
AVG 2012.0.1901 1
AVG Anti-Virus Free Edition 2012 1

Installed on one machine. There is only 1 copy of AVG installed on that machine. How can this be fixed with Spiceworks?

5 Spice ups
2

There is two because most antivirus will report the application version (AVG Anti-Virus Free Edition 2012) and then the virus definitions (AVG 2012.0.1901). The last being the version of antivirus database that AVG is using to scan your computer. It’s the part that updates daily or weekly or whenever it’s set to. Versus the first part, the Application which you only download or update once a year, hence the 2011/2012/etc…

Two entries is ok to have, there is a way to remove it, but it only come back on the next scan.

1 Spice up
3

Per Ben Ben from SpiceWorks

Ben.B (Spiceworks) wrote:

Hi guys,

Here’s kind of an overview of how we detect AV:

http://community.spiceworks.com/help/Anti-Virus_Support_In_Spiceworks%3F

We look in two places,

the uninstall hive in the registry (this is essentially what populates the Add/Remove Programs wizard in Windows)
Windows Security Center

I’m guessing you see two AVs listed because Spiceworks is either finding a match in both places, or Security Center (which should be dominant in this situation) has both AVs listed.

Try out these commands to see what Security Center has listed:

http://community.spiceworks.com/topic/post/728066

I would give what he suggests a try. This will tell you if the computer still has something showing the AV. If it does then I would say that SW seeing this would be a good thing telling you there is a reminiscent part of the old AV which may or may not cause problems later when other AV’s try to install.

-Jay

4

The instructions here worked for me.

http://community.spiceworks.com/how_to/show/2031

You may delete BOTH entries in WMI and it should detect it correctly on the next full scan. A simple rescan of the computer didn’t change anything, but after the next full scan was complete my AV entries were correct.