Duplicate Quote # in Purchasing

shawnerens · 2012-02-13T08:17:05.000Z

Hello. Has anyone else had this issue?

We have two quotes with the same quote #. What should have been quote #17 (see attachment) ended up overwriting quote #15. Quote #15 used to have an entire thread dedicated to it. But now, it appears that the new “Quote #15” has overwritten it. Is this a known issue or are we just the first lucky group to discover it?

rfq.jpg760×492 82.3 KB

eric-s-spiceworks · 2012-02-16T23:39:30.000Z

Hi SuperUser,

Sorry for the frustration this must be causing you.

We’re currently investigating this issue, and we’ll update you as soon as possible.

Thanks for bringing this to our attention so we can resolve the problem.

Thanks,

-Eric

shawnerens · 2012-02-21T11:30:43.000Z

Thank you very much!

jonathanwarren3700 · 2012-02-23T10:49:30.000Z

Just wanted to chime in and say I’ve been having the same issue.

eric-s-spiceworks · 2012-02-23T11:20:37.000Z

Again, sorry for the frustration this must be causing.

I’ve PM’ed you with a few questions to help us further identify the problem.

Thanks for helping us track this down.

-Eric

hgoode7381 · 2012-03-01T08:01:57.000Z

I am also having this problem. If anyone has anymore information on how to fix this please let me know.

eric-s-spiceworks · 2012-03-02T09:46:03.000Z

Sorry for the frustration this is causing. We’ve diagnosed the problem and will have this fixed soon. Until then, please use the following work around to view your quotes:

Logout of the application
Go to community.spiceworks.com/quotes
Click to login here (from the community, rather than logging into your local Spiceworks installation)

You should no longer see duplicate quotes.

Again, sorry for the trouble, but thanks for bringing this to our attention.

-Eric