Helpdesk for several businesses

bvanvactor · 2011-11-15T12:57:02.000Z

I have recently been asked to provide remote and onsite support for a few smaller businesses. Can Spiceworks be setup to do this? There is like 50 different locations and I am trying to get this setup so I can take full advantage of the ticketing as well as monitoring at each location. Anyone have any suggestions?

justin.davison · 2011-11-15T13:04:48.000Z

What type of connectivity if any do you have between the networks?

bvanvactor · 2011-11-15T13:07:39.000Z

each location has a static ip if thats what you are asking

justin.davison · 2011-11-15T13:09:54.000Z

Do you have any type of VPN connectivity or is it all through the public Internet?