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I do not want users to see which employee I have assigned their ticket to. I do not want users to see when a ticket has been categorized or when it has been closed. Is there a way to turn notifications off for the user so they only see the response but none of the admin stuff?<\/p>\n
Thanks!<\/p>","upvoteCount":3,"answerCount":2,"datePublished":"2023-07-21T20:30:19.000Z","author":{"@type":"Person","name":"stephaniefarnsworth2","url":"https://community.spiceworks.com/u/stephaniefarnsworth2"},"suggestedAnswer":[{"@type":"Answer","text":"
I do not want users to see which employee I have assigned their ticket to. I do not want users to see when a ticket has been categorized or when it has been closed. Is there a way to turn notifications off for the user so they only see the response but none of the admin stuff?<\/p>\n
Thanks!<\/p>","upvoteCount":3,"datePublished":"2023-07-21T20:30:19.000Z","url":"https://community.spiceworks.com/t/how-do-i-turn-off-notifications-for-users-not-employees/955948/1","author":{"@type":"Person","name":"stephaniefarnsworth2","url":"https://community.spiceworks.com/u/stephaniefarnsworth2"}},{"@type":"Answer","text":"
You have the option of on, or off, but you cannot be selective on what they see at this time,<\/p>","upvoteCount":1,"datePublished":"2023-07-22T09:56:20.000Z","url":"https://community.spiceworks.com/t/how-do-i-turn-off-notifications-for-users-not-employees/955948/2","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}}]}}