how to add another administrator to admin portal

jasonzheng5817 · 2010-01-14T10:05:29.000Z

Hi

I am quite new to spiceworks.

I tried to look for an option to add another administrator to monitor the spiceworks admin portal. but no luck.

please advise. thank you very much

andrewlubchansky5511 · 2010-01-14T10:09:45.000Z

Go to Settings->User Accounts->Add. This will add admin users to the portal. You can also use this to add reporting only access to certain users. There are also plugins that can allow you to add Help Desk only access as well through this page.

Welcome to Spiceworks!

yasaf · 2010-01-14T10:10:07.000Z

Settings – >User accounts

At the top click “Add” and enter all data

Don’t forget to set access as admin

jasonzheng5817 · 2010-01-15T01:50:01.000Z

I can see 2 access options , admin and reporting. and I did give admin right to my colleagues.

When my colleague tried to login as their email address and preset password, it says login failed.

please advise. thank you

yasaf · 2010-01-15T01:55:40.000Z

As before,

Settings -->User accounts -->Select one users

reset the user password to 123456, then try to login

If it works, reset it again to whatever you want it to be

Just to clearify - admin login is done with the password set at SW user management, with with Active Directory password.