[email protected] <\/a>, and they should be able to help you out.<\/p>\n[Edit… just saw that Rod already asked about the first possibility while I was typing. Sorry for the repeat.]<\/p>","upvoteCount":2,"datePublished":"2025-07-07T16:50:04.819Z","url":"https://community.spiceworks.com/t/why-can-i-not-add-another-user-to-the-admin-portal/1221690/3","author":{"@type":"Person","name":"Suzanne-Spiceworks","url":"https://community.spiceworks.com/u/Suzanne-Spiceworks"}},"suggestedAnswer":[{"@type":"Answer","text":"
I am trying to add a user to the ticket system in the Employee Administration. I had removed a person that left the organization and now I need to add a replacement. The option is greyed out.<\/p>\n
Let me know what we need to do to add a new person.<\/p>\n
Dee Nolet<\/p>","upvoteCount":3,"datePublished":"2025-07-07T16:41:29.444Z","url":"https://community.spiceworks.com/t/why-can-i-not-add-another-user-to-the-admin-portal/1221690/1","author":{"@type":"Person","name":"deenolet2","url":"https://community.spiceworks.com/u/deenolet2"}},{"@type":"Answer","text":"
Would this make the person #6<\/span><\/p>\nDo you have admin rights to add another person?<\/p>","upvoteCount":1,"datePublished":"2025-07-07T16:48:54.790Z","url":"https://community.spiceworks.com/t/why-can-i-not-add-another-user-to-the-admin-portal/1221690/2","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
yes, I have the Admin rights as I am the owner as well and we have three people between two seperate sites.<\/p>","upvoteCount":1,"datePublished":"2025-07-07T17:20:00.292Z","url":"https://community.spiceworks.com/t/why-can-i-not-add-another-user-to-the-admin-portal/1221690/4","author":{"@type":"Person","name":"deenolet2","url":"https://community.spiceworks.com/u/deenolet2"}}]}}
deenolet2
July 7, 2025, 4:41pm
1
I am trying to add a user to the ticket system in the Employee Administration. I had removed a person that left the organization and now I need to add a replacement. The option is greyed out.
Let me know what we need to do to add a new person.
Dee Nolet
3 Spice ups
Rod-IT
July 7, 2025, 4:48pm
2
Would this make the person #6
Do you have admin rights to add another person?
1 Spice up
Hi Dee.
Are you possibly trying to move from 5 admins to 6? That is the cut off for the free version.
If you already have a subscription, or that is not the case, you should write to support@spiceworks.com , and they should be able to help you out.
[Edit… just saw that Rod already asked about the first possibility while I was typing. Sorry for the repeat.]
2 Spice ups
deenolet2
July 7, 2025, 5:20pm
4
yes, I have the Admin rights as I am the owner as well and we have three people between two seperate sites.
1 Spice up
