How to transfer the Cloud Helpdesk ownership?

[unico1ho (Furukawa Sangyo Kaisha Philippines)]

Hello Team,

How can I transfer created Cloud Helpdesk to a new Owner?

Thank you for assistance

[clutka (MAINSTRIKE)]

Log in as the current owner, go to Settings > Employee administration, select and edit the person you want to transfer ownership to, then adjust their role to owner.

If the current owner is unavailable, e.g. terminated employee, then email support@spiceworks.com to open a ticket so that you can divulge more sensitive information with the Spiceworks support team.

{edit: adding images. I am logged into the owner account and can transfer ownership.}

[Rome_Come]

Transfer ownership of your Cloud Helpdesk by updating the owner settings in the admin panel or contacting support for assistance.

Maybe it will work