1

How can I get my Spiceworks Install to scan everything without producing errors -

Here are the errors that I have received;

Windows does not respond. Permission or firewall problem?

(Firewall is disabled on all users’ PCs - I am administrator and have access to everything on the network)

Permission or firewall problem?

(Same as above - firewall is disabled and I have FULL access to the network etc)

Authentication failed for user ‘Samantha Martin’

(I have administrator priviledges to everything across our network.)

Please can someone help or point me in the direction of some documentation for these problems I am having?

Thanks Sam.

1 Spice up
2

Iot of those problems aswell.

Best method i found was that the account that dose the sacnning is a local admin the pc in question.

When we set up our PC’s the default admin account all have the same password, then once the pc joins the domain we use a “tec” account for all installs.

A

Domain admin, tec account they all gave me errors.

Only the original install local admin worked 100%.

So thats what i use. (with firewalls off)

3

Have you checked out the help doc on scan errors?

http://community.spiceworks.com/help/Resolving_Unknown_Devices

4

I went through it when i 1st sttarted, as well as all the pages on WMI and the like.

None of them solved my problem consistantly.

I was not going to go through 200 PC’s checking all the WMI, especially after the 1st 5 were right.

Tried local admin and it worked 100%