1

Hello. Ever since the update, when I go to inventory and select a device, down below where its details should be shows it just says “loading…” and never opens. Help!

2 Spice ups
2

Have you tried this with more than one type of browser? Are you accessing Spiceworks from the system it is installed on, or remotely from another workstation?

Thanks

3

I’ve tried on the system that Spiceworks is installed on and I’ve also tried in IE8 and Firefox on my machine and all 3 ways end with the same results. Loading…

4

It might be best if you send us your log files so we can help you figure this issue out.

Please make sure you reference this forum post when you send those logs to us.

http://community.spiceworks.com/help/How_Do_I_Send_Spiceworks_My_Log_Files%3F

5

Hi Robert,

This issue is happening to me too. Send log files to support@spiceworks.com.

Regards,

6

Guys,

Any news about it?

7

I don’t know what was causing this. I rebooted again and then it worked for whatever reason.

8

Yes. Worked to me too. Restarting the server, not just the service.

Thanks.

9

We are experiencing the same problem but have been unable to resolve it. We’ ve rebooted the server, and we’ve tried it using IE7&8, Chrome, and Firefox but they all do the same thing. We are on the most current version as of 9/18.

I’ve even run an integrity check and compacted the database using SQL Lite and that didn’t resolve it either. It’s been like this for a week or so and is making it impossible to utilize the program other than the help desk. But even then we still can’t see any details on a particular piece of equipment

It still runs slow when loading the screens and wasn’t sure if that might have anything to do with it.

The server has a 3.06Ghz Xeon processor with 3GB of RAM running mirrored 1TB SATA HDD’s.