Network maps not saving on version 6

kevingraham7377 · 2013-06-06T18:46:01.000Z

Network map layouts don’t save even though it says the file is saved. When you open up the file next time you go in, it reverts to the normal layout. If you then hit edit to edit again it boingo’s back to the original layout.

Haven’t been smokin’ nothin either.

Kevin

henrikbryne · 2013-06-06T19:00:23.000Z

Sure about the smokin’? Sure, the default maps are still there, but when I edit a map and hits save I am asked to provide a map name. This map name is then available on the right side the next time I go to have a look.

Capiche?

kevingraham7377 · 2013-06-07T12:23:10.000Z

If that worked, I wouldn’t be posting the question. That is exactly what DOES NOT work.

hedrickgardner2857 · 2013-06-07T14:16:50.000Z

I have tried IE, Chrome and Firefox. My troubleshooting steps are:

Open Network Maps from menu
Select Default Map
Edit
Move something
Save
Close network maps by going to helpdesk
Open Networkmaps
Select the saved map

The position of the device moved is not saved.

kevingraham7377 · 2013-06-17T10:35:52.000Z

No one has an answer? Everyone’s network maps are saving?

henrikbryne · 2013-06-17T14:54:19.000Z

Yep. I think an email o support is in its place…