1

I have an issue with installing Spiceworks Network Monitor on a domain joined windows 10 Pro workstation that is just going to be used for network monitoring.

The installer starts and then just ends straight away I checked the install log and nothing really in there for me to go on.

Any ideas?

[138C:1370][2018-10-12T13:29:04]i001: Burn v3.10.1.2213, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\itsupport\Downloads\SpiceworksNetworkMonitor.exe
[138C:1370][2018-10-12T13:29:04]i009: Command Line: ‘’
[138C:1370][2018-10-12T13:29:04]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\ITSUPP~1\AppData\Local\Temp\Network_Monitor_20181012132904.log’
[138C:1370][2018-10-12T13:29:04]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\itsupport\Downloads\SpiceworksNetworkMonitor.exe’
[138C:1370][2018-10-12T13:29:04]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\Users\itsupport\Downloads'
[138C:1370][2018-10-12T13:29:04]i052: Condition ‘VersionNT > v5.1’ evaluates to true.
[138C:1370][2018-10-12T13:29:04]i000: Setting string variable ‘WixBundleName’ to value ‘Network Monitor’
[138C:1370][2018-10-12T13:29:04]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘Spiceworks’
[138C:1C7C][2018-10-12T13:29:04]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.4.268.0’
[138C:1370][2018-10-12T13:29:04]i100: Detect begin, 2 packages
[138C:1370][2018-10-12T13:29:04]i000: Setting numeric variable ‘UNUSED01’ to value 1
[138C:1370][2018-10-12T13:29:04]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘461808’
[138C:1370][2018-10-12T13:29:04]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to true.
[138C:1370][2018-10-12T13:29:05]i101: Detected package: NetFx45Redist, state: Present, cached: None
[138C:1370][2018-10-12T13:29:05]i101: Detected package: NetworkMonitor, state: Absent, cached: None
[138C:1370][2018-10-12T13:29:05]i199: Detect complete, result: 0x0
[138C:1370][2018-10-12T13:29:06]i200: Plan begin, 2 packages, action: Install
[138C:1370][2018-10-12T13:29:06]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist
[138C:1370][2018-10-12T13:29:06]i000: Setting string variable ‘WixBundleRollbackLog_NetworkMonitor’ to value ‘C:\Users\ITSUPP~1\AppData\Local\Temp\Network_Monitor_20181012132904_000_NetworkMonitor_rollback.log’
[138C:1370][2018-10-12T13:29:06]i000: Setting string variable ‘WixBundleLog_NetworkMonitor’ to value ‘C:\Users\ITSUPP~1\AppData\Local\Temp\Network_Monitor_20181012132904_000_NetworkMonitor.log’
[138C:1370][2018-10-12T13:29:06]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[138C:1370][2018-10-12T13:29:06]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[138C:1370][2018-10-12T13:29:06]i299: Plan complete, result: 0x0
[138C:1370][2018-10-12T13:29:06]i300: Apply begin
[138C:1370][2018-10-12T13:29:06]i010: Launching elevated engine process.
[138C:1370][2018-10-12T13:29:08]i011: Launched elevated engine process.
[138C:1370][2018-10-12T13:29:08]i012: Connected to elevated engine.
[0D74:09EC][2018-10-12T13:29:08]i358: Pausing automatic updates.
[0D74:09EC][2018-10-12T13:29:08]i359: Paused automatic updates.
[0D74:09EC][2018-10-12T13:29:08]i360: Creating a system restore point.
[0D74:09EC][2018-10-12T13:29:20]i361: Created a system restore point.
[0D74:09EC][2018-10-12T13:29:20]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{2d016cf0-69b5-47a2-a5a2-dabad25f9747}, options: 0x7, disable resume: No
[0D74:09EC][2018-10-12T13:29:20]i000: Caching bundle from: ‘C:\Users\ITSUPP~1\AppData\Local\Temp{2d016cf0-69b5-47a2-a5a2-dabad25f9747}.be\SpiceworksNetworkMonitor.exe’ to: ‘C:\ProgramData\Package Cache{2d016cf0-69b5-47a2-a5a2-dabad25f9747}\SpiceworksNetworkMonitor.exe’
[0D74:09EC][2018-10-12T13:29:20]i320: Registering bundle dependency provider: {2d016cf0-69b5-47a2-a5a2-dabad25f9747}, version: 1.4.268.0
[0D74:09EC][2018-10-12T13:29:20]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{2d016cf0-69b5-47a2-a5a2-dabad25f9747}, resume: Active, restart initiated: No, disable resume: No
[0D74:0A14][2018-10-12T13:29:31]i305: Verified acquired payload: NetworkMonitor at path: C:\ProgramData\Package Cache.unverified\NetworkMonitor, moving to: C:\ProgramData\Package Cache{51AC3A57-8A93-4584-B673-F421DE5DC813}v1.4.00268\NetworkMonitor.
[0D74:09EC][2018-10-12T13:29:31]i323: Registering package dependency provider: {51AC3A57-8A93-4584-B673-F421DE5DC813}, version: 1.4.00268, package: NetworkMonitor
[0D74:09EC][2018-10-12T13:29:31]i301: Applying execute package: NetworkMonitor, action: Install, path: C:\ProgramData\Package Cache{51AC3A57-8A93-4584-B673-F421DE5DC813}v1.4.00268\NetworkMonitor, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7”’
[0D74:09EC][2018-10-12T13:29:33]e000: Error 0x80070661: Failed to install MSI package.
[0D74:09EC][2018-10-12T13:29:33]e000: Error 0x80070661: Failed to execute MSI package.
[138C:1370][2018-10-12T13:29:33]e000: Error 0x80070661: Failed to configure per-machine MSI package.
[138C:1370][2018-10-12T13:29:33]i319: Applied execute package: NetworkMonitor, result: 0x80070661, restart: None
[138C:1370][2018-10-12T13:29:33]e000: Error 0x80070661: Failed to execute MSI package.
[0D74:09EC][2018-10-12T13:29:33]i318: Skipped rollback of package: NetworkMonitor, action: Uninstall, already: Absent
[138C:1370][2018-10-12T13:29:33]i319: Applied rollback package: NetworkMonitor, result: 0x0, restart: None
[0D74:09EC][2018-10-12T13:29:33]i329: Removed package dependency provider: {51AC3A57-8A93-4584-B673-F421DE5DC813}, package: NetworkMonitor
[0D74:09EC][2018-10-12T13:29:33]i351: Removing cached package: NetworkMonitor, from path: C:\ProgramData\Package Cache{51AC3A57-8A93-4584-B673-F421DE5DC813}v1.4.00268
[0D74:09EC][2018-10-12T13:29:33]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{2d016cf0-69b5-47a2-a5a2-dabad25f9747}, resume: None, restart: None, disable resume: No
[0D74:09EC][2018-10-12T13:29:33]i330: Removed bundle dependency provider: {2d016cf0-69b5-47a2-a5a2-dabad25f9747}
[0D74:09EC][2018-10-12T13:29:33]i352: Removing cached bundle: {2d016cf0-69b5-47a2-a5a2-dabad25f9747}, from path: C:\ProgramData\Package Cache{2d016cf0-69b5-47a2-a5a2-dabad25f9747}
[0D74:09EC][2018-10-12T13:29:33]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{2d016cf0-69b5-47a2-a5a2-dabad25f9747}, resume: None, restart initiated: No, disable resume: No
[138C:1370][2018-10-12T13:29:33]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart: No

3 Spice ups
2

Looks like you’re trying to install Network Monitor on 32-bit Windows. It’s a 64-bit application, so it requires 64-bit Windows. You can review the system requirements here:

https://community.spiceworks.com/support/network-monitor/docs

You should also know that this product is not being actively updated. You can read more on that here:

https://community.spiceworks.com/blogs/products/2706-network-monitor-update

1 Spice up
3

thank you I should have read that silly me :slight_smile:

Do you know of any other software that is free that has does the same as this software?

Thanks

1 Spice up
4

Paessler PRTG (free for up to 100 sensors), Zabbix , and Obeservium come to mind. I’m sure there are others, though.

5

Yep, looks like 32 bit installation which is not supported.