Cannot install Spiceworks Network Monitor

[alasdairmckinnon9364 (Alasdair McK)]

Hi,Has anyone installed Network Monitor on Windows 10?

I’m trying to install it for the first time and the installation is failing.

The logfile is below.

I’ve tried the cleanup script on

http://community.spiceworks.com/topic/848318-installing-spiceworks-network-monitor-1-1-4-rolling-back-during-install?started_from=new_topic

but it made no difference.

Any suggestions?

[0AAC:0A44][2016-01-20T12:56:38]i001: Burn v3.10.1.2213, Windows v10.0 (Build 10586: Service Pack 0), path: C:\Users\IT\Downloads\SpiceworksNetworkMonitor.exe

[0AAC:0A44][2016-01-20T12:56:38]i009: Command Line: ''

[0AAC:0A44][2016-01-20T12:56:38]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\IT\AppData\Local\Temp\Network_Monitor_20160120125638.log'

[0AAC:0A44][2016-01-20T12:56:38]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\IT\Downloads\SpiceworksNetworkMonitor.exe'

[0AAC:0A44][2016-01-20T12:56:38]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\IT\Downloads\'

[0AAC:0A44][2016-01-20T12:56:38]i052: Condition 'VersionNT > v5.1' evaluates to true.

[0AAC:0A44][2016-01-20T12:56:38]i000: Setting string variable 'WixBundleName' to value 'Network Monitor'

[0AAC:0A44][2016-01-20T12:56:38]i000: Setting string variable 'WixBundleManufacturer' to value 'Spiceworks'

[0AAC:03DC][2016-01-20T12:56:38]i000: Setting version variable 'WixBundleFileVersion' to value '1.3.141.0'

[0AAC:0A44][2016-01-20T12:56:38]i100: Detect begin, 2 packages

[0AAC:0A44][2016-01-20T12:56:38]i000: Setting numeric variable 'UNUSED01' to value 1

[0AAC:0A44][2016-01-20T12:56:38]i000: Setting string variable 'NETFRAMEWORK45' to value '394254'

[0AAC:0A44][2016-01-20T12:56:38]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.

[0AAC:0A44][2016-01-20T12:56:38]i101: Detected package: NetFx45Redist, state: Present, cached: None

[0AAC:0A44][2016-01-20T12:56:38]i101: Detected package: NetworkMonitor, state: Absent, cached: None

[0AAC:0A44][2016-01-20T12:56:38]i199: Detect complete, result: 0x0

[0AAC:0A44][2016-01-20T12:57:11]i200: Plan begin, 2 packages, action: Install

[0AAC:0A44][2016-01-20T12:57:11]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist

[0AAC:0A44][2016-01-20T12:57:11]i000: Setting string variable 'WixBundleRollbackLog_NetworkMonitor' to value 'C:\Users\IT\AppData\Local\Temp\Network_Monitor_20160120125638_000_NetworkMonitor_rollback.log'

[0AAC:0A44][2016-01-20T12:57:11]i000: Setting string variable 'WixBundleLog_NetworkMonitor' to value 'C:\Users\IT\AppData\Local\Temp\Network_Monitor_20160120125638_000_NetworkMonitor.log'

[0AAC:0A44][2016-01-20T12:57:11]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0AAC:0A44][2016-01-20T12:57:11]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[0AAC:0A44][2016-01-20T12:57:11]i299: Plan complete, result: 0x0

[0AAC:0A44][2016-01-20T12:57:11]i300: Apply begin

[0AAC:0A44][2016-01-20T12:57:11]i010: Launching elevated engine process.

[0AAC:0A44][2016-01-20T12:57:14]i011: Launched elevated engine process.

[0AAC:0A44][2016-01-20T12:57:14]i012: Connected to elevated engine.

[1D04:1D08][2016-01-20T12:57:14]i358: Pausing automatic updates.

[1D04:1D08][2016-01-20T12:57:14]i359: Paused automatic updates.

[1D04:1D08][2016-01-20T12:57:14]i360: Creating a system restore point.

[1D04:1D08][2016-01-20T12:57:16]i361: Created a system restore point.

[1D04:1D08][2016-01-20T12:57:16]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}, options: 0x7, disable resume: No

[1D04:1D08][2016-01-20T12:57:16]i000: Caching bundle from: 'C:\Users\IT\AppData\Local\Temp\{2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}\.be\SpiceworksNetworkMonitor.exe' to: 'C:\ProgramData\Package Cache\{2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}\SpiceworksNetworkMonitor.exe'

[1D04:1D08][2016-01-20T12:57:16]i320: Registering bundle dependency provider: {2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}, version: 1.3.141.0

[1D04:1D08][2016-01-20T12:57:16]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}, resume: Active, restart initiated: No, disable resume: No

[1D04:1D28][2016-01-20T12:57:21]i305: Verified acquired payload: NetworkMonitor at path: C:\ProgramData\Package Cache\.unverified\NetworkMonitor, moving to: C:\ProgramData\Package Cache\{202A4100-F92C-4BD0-B4F9-52C8EEDE3F82}v1.3.00141\NetworkMonitor.

[1D04:1D08][2016-01-20T12:57:21]i323: Registering package dependency provider: {202A4100-F92C-4BD0-B4F9-52C8EEDE3F82}, version: 1.3.00141, package: NetworkMonitor

[1D04:1D08][2016-01-20T12:57:21]i301: Applying execute package: NetworkMonitor, action: Install, path: C:\ProgramData\Package Cache\{202A4100-F92C-4BD0-B4F9-52C8EEDE3F82}v1.3.00141\NetworkMonitor, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

[1D04:1D08][2016-01-20T12:57:22]e000: Error 0x80070661: Failed to install MSI package.

[1D04:1D08][2016-01-20T12:57:22]e000: Error 0x80070661: Failed to execute MSI package.

[0AAC:0A44][2016-01-20T12:57:22]e000: Error 0x80070661: Failed to configure per-machine MSI package.

[0AAC:0A44][2016-01-20T12:57:22]i319: Applied execute package: NetworkMonitor, result: 0x80070661, restart: None

[0AAC:0A44][2016-01-20T12:57:22]e000: Error 0x80070661: Failed to execute MSI package.

[1D04:1D08][2016-01-20T12:57:22]i318: Skipped rollback of package: NetworkMonitor, action: Uninstall, already: Absent

[0AAC:0A44][2016-01-20T12:57:22]i319: Applied rollback package: NetworkMonitor, result: 0x0, restart: None

[1D04:1D08][2016-01-20T12:57:22]i329: Removed package dependency provider: {202A4100-F92C-4BD0-B4F9-52C8EEDE3F82}, package: NetworkMonitor

[1D04:1D08][2016-01-20T12:57:22]i351: Removing cached package: NetworkMonitor, from path: C:\ProgramData\Package Cache\{202A4100-F92C-4BD0-B4F9-52C8EEDE3F82}v1.3.00141\

[1D04:1D08][2016-01-20T12:57:22]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}, resume: None, restart: None, disable resume: No

[1D04:1D08][2016-01-20T12:57:22]i330: Removed bundle dependency provider: {2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}

[1D04:1D08][2016-01-20T12:57:22]i352: Removing cached bundle: {2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}, from path: C:\ProgramData\Package Cache\{2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}\

[1D04:1D08][2016-01-20T12:57:22]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2c0513dd-cf62-4ed5-a41c-f9aeb12105cd}, resume: None, restart initiated: No, disable resume: No

[0AAC:0A44][2016-01-20T12:57:22]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart:  No



[Rod-IT]

It is not supported on Windows 10

[alasdairmckinnon9364 (Alasdair McK)]

Thanks - simple answer. I’ll have to find another spare machine.