1

Hello I’ve tried installing the network monitor but halfway though setup when it tries to install it fails, Im running Windows 7 Professional (service pack 1) 32bit.

This is the log;

"[1A84:1344][2015-11-03T09:24:26]i001: Burn v3.9.901.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Nick\Downloads\SpiceworksNetworkMonitor.exe, cmdline: '-burn.unelevated BurnPipe.{2D8ED580-ECB7-4535-B9F4-F2A231BC918C} {3C077E2E-4539-4606-81FD-0525054D2D8D} 7404 ’

[1A84:1344][2015-11-03T09:24:26]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\Nick\AppData\Local\Temp\Network_Monitor_20151103092426.log’

[1A84:1344][2015-11-03T09:24:26]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\Nick\Downloads\SpiceworksNetworkMonitor.exe’

[1A84:1344][2015-11-03T09:24:26]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value 'C:\Users\Nick\Downloads'

[1A84:1344][2015-11-03T09:24:26]i052: Condition ‘VersionNT > v5.1’ evaluates to true.

[1A84:1344][2015-11-03T09:24:26]i000: Setting string variable ‘WixBundleName’ to value ‘Network Monitor’

[1A84:1EC0][2015-11-03T09:24:27]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.3.133.0’

[1A84:1344][2015-11-03T09:24:27]i100: Detect begin, 2 packages

[1A84:1344][2015-11-03T09:24:27]i000: Setting numeric variable ‘UNUSED01’ to value 1

[1A84:1344][2015-11-03T09:24:27]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘379893’

[1A84:1344][2015-11-03T09:24:27]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to true.

[1A84:1344][2015-11-03T09:24:27]i101: Detected package: NetFx45Redist, state: Present, cached: None

[1A84:1344][2015-11-03T09:24:27]i101: Detected package: NetworkMonitor, state: Absent, cached: None

[1A84:1344][2015-11-03T09:24:27]i199: Detect complete, result: 0x0

[1A84:1344][2015-11-03T09:24:33]i200: Plan begin, 2 packages, action: Install

[1A84:1344][2015-11-03T09:24:33]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist

[1A84:1344][2015-11-03T09:24:33]i000: Setting string variable ‘WixBundleRollbackLog_NetworkMonitor’ to value ‘C:\Users\Nick\AppData\Local\Temp\Network_Monitor_20151103092426_0_NetworkMonitor_rollback.log’

[1A84:1344][2015-11-03T09:24:33]i000: Setting string variable ‘WixBundleLog_NetworkMonitor’ to value ‘C:\Users\Nick\AppData\Local\Temp\Network_Monitor_20151103092426_0_NetworkMonitor.log’

[1A84:1344][2015-11-03T09:24:33]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1A84:1344][2015-11-03T09:24:33]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[1A84:1344][2015-11-03T09:24:33]i299: Plan complete, result: 0x0

[1A84:1344][2015-11-03T09:24:33]i300: Apply begin

[1CEC:1E7C][2015-11-03T09:24:33]i360: Creating a system restore point.

[1CEC:1E7C][2015-11-03T09:24:33]i361: Created a system restore point.

[1CEC:1E7C][2015-11-03T09:24:34]i000: Caching bundle from: ‘C:\Users\Nick\AppData\Local\Temp{ff545baf-509b-4b58-993f-9f56059a25f2}.be\SpiceworksNetworkMonitor.exe’ to: ‘C:\ProgramData\Package Cache{ff545baf-509b-4b58-993f-9f56059a25f2}\SpiceworksNetworkMonitor.exe’

[1CEC:1E7C][2015-11-03T09:24:34]i320: Registering bundle dependency provider: {ff545baf-509b-4b58-993f-9f56059a25f2}, version: 1.3.133.0

[1CEC:117C][2015-11-03T09:25:03]i305: Verified acquired payload: NetworkMonitor at path: C:\ProgramData\Package Cache.unverified\NetworkMonitor, moving to: C:\ProgramData\Package Cache{F3D17A49-64A2-4D01-B72B-B40A454B581D}v1.3.00133\NetworkMonitor.

[1CEC:1E7C][2015-11-03T09:25:03]i323: Registering package dependency provider: {F3D17A49-64A2-4D01-B72B-B40A454B581D}, version: 1.3.00133, package: NetworkMonitor

[1CEC:1E7C][2015-11-03T09:25:03]i301: Applying execute package: NetworkMonitor, action: Install, path: C:\ProgramData\Package Cache{F3D17A49-64A2-4D01-B72B-B40A454B581D}v1.3.00133\NetworkMonitor, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7”’

[1CEC:1E7C][2015-11-03T09:25:12]e000: Error 0x80070661: Failed to install MSI package.

[1CEC:1E7C][2015-11-03T09:25:13]e000: Error 0x80070661: Failed to execute MSI package.

[1A84:1344][2015-11-03T09:25:13]e000: Error 0x80070661: Failed to configure per-machine MSI package.

[1A84:1344][2015-11-03T09:25:13]i319: Applied execute package: NetworkMonitor, result: 0x80070661, restart: None

[1A84:1344][2015-11-03T09:25:13]e000: Error 0x80070661: Failed to execute MSI package.

[1CEC:1E7C][2015-11-03T09:25:13]i318: Skipped rollback of package: NetworkMonitor, action: Uninstall, already: Absent

[1A84:1344][2015-11-03T09:25:13]i319: Applied rollback package: NetworkMonitor, result: 0x0, restart: None

[1CEC:1E7C][2015-11-03T09:25:13]i329: Removed package dependency provider: {F3D17A49-64A2-4D01-B72B-B40A454B581D}, package: NetworkMonitor

[1CEC:1E7C][2015-11-03T09:25:13]i351: Removing cached package: NetworkMonitor, from path: C:\ProgramData\Package Cache{F3D17A49-64A2-4D01-B72B-B40A454B581D}v1.3.00133\

[1CEC:1E7C][2015-11-03T09:25:13]i330: Removed bundle dependency provider: {ff545baf-509b-4b58-993f-9f56059a25f2}

[1CEC:1E7C][2015-11-03T09:25:13]i352: Removing cached bundle: {ff545baf-509b-4b58-993f-9f56059a25f2}, from path: C:\ProgramData\Package Cache{ff545baf-509b-4b58-993f-9f56059a25f2}\

[1A84:1344][2015-11-03T09:25:13]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart: No"

Cheers,

John

2 Spice ups
2

Hi,

The system requirements for the Network Monitor are:

  • 64-bit Windows OS (Windows 7, Windows Server 2008 R2, Windows Server 2012)
  • Dual-core CPU
  • 4GB RAM
  • 2GB of free disk space.
  • .NET 4.5
  • Active internet connection

It looks like that machine isn’t quite meeting all the requirements. Can you try installing it on a different machine?

3

What Jamie said - you are trying to install this on a 32bit system and the application requires 64bit to mention a few things