Hello,

I’m trying to install Network Monitoring Software on Windows 7. However the installation give an error.

This are the logs :

[04AC:0738][2015-05-04T23:36:40]i001: Burn v3.9.901.0, Windows v6.1 (Build 7601: Service Pack 1), path: E:\Téléchargements\SpiceworksNetworkMonitor (2).exe, cmdline: '-burn.unelevated BurnPipe.{2942D6CF-3FAD-4515-B65D-E07FE55C662A} {AD53A398-DA32-4251-BB58-7950473264DF} 5948 ’

[04AC:0738][2015-05-04T23:36:40]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\Yohan\AppData\Local\Temp\Network_Monitor_20150504233640.log’

[04AC:0738][2015-05-04T23:36:40]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘E:\Téléchargements\SpiceworksNetworkMonitor (2).exe’

[04AC:0738][2015-05-04T23:36:40]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value 'E:\Téléchargements'

[04AC:0738][2015-05-04T23:36:40]i052: Condition ‘VersionNT > v5.1’ evaluates to true.

[04AC:0738][2015-05-04T23:36:40]i000: Setting string variable ‘WixBundleName’ to value ‘Network Monitor’

[04AC:1558][2015-05-04T23:36:40]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.1.4.0’

[04AC:0738][2015-05-04T23:36:40]i100: Detect begin, 2 packages

[04AC:0738][2015-05-04T23:36:40]i000: Setting numeric variable ‘UNUSED01’ to value 1

[04AC:0738][2015-05-04T23:36:40]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘378758’

[04AC:0738][2015-05-04T23:36:40]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to true.

[04AC:0738][2015-05-04T23:36:40]i101: Detected package: NetFx45Redist, state: Present, cached: None

[04AC:0738][2015-05-04T23:36:40]i101: Detected package: NetworkMonitor, state: Absent, cached: Complete

[04AC:0738][2015-05-04T23:36:40]i199: Detect complete, result: 0x0

[04AC:0738][2015-05-04T23:36:41]i200: Plan begin, 2 packages, action: Install

[04AC:0738][2015-05-04T23:36:41]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist

[04AC:0738][2015-05-04T23:36:41]i000: Setting string variable ‘WixBundleRollbackLog_NetworkMonitor’ to value ‘C:\Users\Yohan\AppData\Local\Temp\Network_Monitor_20150504233640_0_NetworkMonitor_rollback.log’

[04AC:0738][2015-05-04T23:36:41]i000: Setting string variable ‘WixBundleLog_NetworkMonitor’ to value ‘C:\Users\Yohan\AppData\Local\Temp\Network_Monitor_20150504233640_0_NetworkMonitor.log’

[04AC:0738][2015-05-04T23:36:41]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[04AC:0738][2015-05-04T23:36:41]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

[04AC:0738][2015-05-04T23:36:41]i299: Plan complete, result: 0x0

[04AC:0738][2015-05-04T23:36:41]i300: Apply begin

[173C:056C][2015-05-04T23:36:41]i360: Creating a system restore point.

[173C:056C][2015-05-04T23:36:44]i361: Created a system restore point.

[173C:056C][2015-05-04T23:36:44]i000: Caching bundle from: ‘C:\Users\Yohan\AppData\Local\Temp{963cda81-a0e5-4ad7-8296-3653d1495aa7}.be\SpiceworksNetworkMonitor.exe’ to: ‘C:\ProgramData\Package Cache{963cda81-a0e5-4ad7-8296-3653d1495aa7}\SpiceworksNetworkMonitor.exe’

[173C:056C][2015-05-04T23:36:44]i320: Registering bundle dependency provider: {963cda81-a0e5-4ad7-8296-3653d1495aa7}, version: 1.1.4.0

[173C:1568][2015-05-04T23:36:45]i304: Verified existing payload: NetworkMonitor at path: C:\ProgramData\Package Cache{32C05355-4811-4784-B22B-05AE5EC9CEFF}v1.1.00004\NetworkMonitor.

[173C:056C][2015-05-04T23:36:45]i323: Registering package dependency provider: {32C05355-4811-4784-B22B-05AE5EC9CEFF}, version: 1.1.00004, package: NetworkMonitor

[173C:056C][2015-05-04T23:36:45]i301: Applying execute package: NetworkMonitor, action: Install, path: C:\ProgramData\Package Cache{32C05355-4811-4784-B22B-05AE5EC9CEFF}v1.1.00004\NetworkMonitor, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7”’

[173C:056C][2015-05-04T23:37:35]e000: Error 0x80070643: Failed to install MSI package.

[173C:056C][2015-05-04T23:37:35]e000: Error 0x80070643: Failed to execute MSI package.

[04AC:0738][2015-05-04T23:37:35]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[04AC:0738][2015-05-04T23:37:35]i319: Applied execute package: NetworkMonitor, result: 0x80070643, restart: None

[04AC:0738][2015-05-04T23:37:35]e000: Error 0x80070643: Failed to execute MSI package.

[173C:056C][2015-05-04T23:37:35]i318: Skipped rollback of package: NetworkMonitor, action: Uninstall, already: Absent

[04AC:0738][2015-05-04T23:37:35]i319: Applied rollback package: NetworkMonitor, result: 0x0, restart: None

[173C:056C][2015-05-04T23:37:35]i329: Removed package dependency provider: {32C05355-4811-4784-B22B-05AE5EC9CEFF}, package: NetworkMonitor

[173C:056C][2015-05-04T23:37:35]i330: Removed bundle dependency provider: {963cda81-a0e5-4ad7-8296-3653d1495aa7}

[173C:056C][2015-05-04T23:37:35]i352: Removing cached bundle: {963cda81-a0e5-4ad7-8296-3653d1495aa7}, from path: C:\ProgramData\Package Cache{963cda81-a0e5-4ad7-8296-3653d1495aa7}\

[04AC:0738][2015-05-04T23:37:36]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

I tried to execute the cleaning script, found in the other anwers but it didn’t work.

To execute the script, do we only have to do a right click on cleanup_beta.ps1, then to execute the script ?

Thanks for your help

1 Spice up

Sorry for the grief! We’re still working some of the bugs out of the installer…

I’m going to PM you a link to an MSI file that should work. Give it a shot and let me know how it looks!