Network Monitor will not install

michaelgunter · 2016-01-06T19:11:42.000Z

this is the error log i’m receiving

[0DAC:1360][2016-01-06T13:40:20]i001: Burn v3.9.1208.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\JGrier\Downloads\SpiceworksNetworkMonitor.exe, cmdline: '-burn.unelevated BurnPipe.{FC9F942D-17D2-40B7-96F3-F78F3E508463} {F871EA13-7B5B-496A-9979-B6098A9212C7} 6104 ’

[0DAC:1360][2016-01-06T13:40:20]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\JGrier\AppData\Local\Temp\Network_Monitor_20160106134020.log’

[0DAC:1360][2016-01-06T13:40:20]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\JGrier\Downloads\SpiceworksNetworkMonitor.exe’

[0DAC:1360][2016-01-06T13:40:20]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value 'C:\Users\JGrier\Downloads'

[0DAC:1360][2016-01-06T13:40:20]i052: Condition ‘VersionNT > v5.1’ evaluates to true.

[0DAC:1360][2016-01-06T13:40:20]i000: Setting string variable ‘WixBundleName’ to value ‘Network Monitor’

[0DAC:0C14][2016-01-06T13:40:20]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘1.3.140.0’

[0DAC:1360][2016-01-06T13:40:20]i100: Detect begin, 2 packages

[0DAC:1360][2016-01-06T13:40:20]i000: Setting numeric variable ‘UNUSED01’ to value 1

[0DAC:1360][2016-01-06T13:40:20]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘379893’

[0DAC:1360][2016-01-06T13:40:20]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to true.

[0DAC:1360][2016-01-06T13:40:20]i101: Detected package: NetFx45Redist, state: Present, cached: None

[0DAC:1360][2016-01-06T13:40:20]i101: Detected package: NetworkMonitor, state: Absent, cached: None

[0DAC:1360][2016-01-06T13:40:20]i199: Detect complete, result: 0x0

[0DAC:1360][2016-01-06T13:40:24]i200: Plan begin, 2 packages, action: Install

[0DAC:1360][2016-01-06T13:40:24]w321: Skipping dependency registration on package with no dependency providers: NetFx45Redist

[0DAC:1360][2016-01-06T13:40:24]i000: Setting string variable ‘WixBundleRollbackLog_NetworkMonitor’ to value ‘C:\Users\JGrier\AppData\Local\Temp\Network_Monitor_20160106134020_0_NetworkMonitor_rollback.log’

[0DAC:1360][2016-01-06T13:40:24]i000: Setting string variable ‘WixBundleLog_NetworkMonitor’ to value ‘C:\Users\JGrier\AppData\Local\Temp\Network_Monitor_20160106134020_0_NetworkMonitor.log’

[0DAC:1360][2016-01-06T13:40:24]i201: Planned package: NetFx45Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0DAC:1360][2016-01-06T13:40:24]i201: Planned package: NetworkMonitor, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[0DAC:1360][2016-01-06T13:40:24]i299: Plan complete, result: 0x0

[0DAC:1360][2016-01-06T13:40:24]i300: Apply begin

[17D8:0418][2016-01-06T13:40:24]i360: Creating a system restore point.

[17D8:0418][2016-01-06T13:40:43]i361: Created a system restore point.

[17D8:0418][2016-01-06T13:40:43]i000: Caching bundle from: ‘C:\Users\JGrier\AppData\Local\Temp{0a3e0539-6761-44d0-9a66-4fd2c98ede7a}.be\SpiceworksNetworkMonitor.exe’ to: ‘C:\ProgramData\Package Cache{0a3e0539-6761-44d0-9a66-4fd2c98ede7a}\SpiceworksNetworkMonitor.exe’

[17D8:0418][2016-01-06T13:40:43]i320: Registering bundle dependency provider: {0a3e0539-6761-44d0-9a66-4fd2c98ede7a}, version: 1.3.140.0

[17D8:1060][2016-01-06T13:41:25]i305: Verified acquired payload: NetworkMonitor at path: C:\ProgramData\Package Cache.unverified\NetworkMonitor, moving to: C:\ProgramData\Package Cache{9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}v1.3.00140\NetworkMonitor.

[17D8:0418][2016-01-06T13:41:25]i323: Registering package dependency provider: {9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}, version: 1.3.00140, package: NetworkMonitor

[17D8:0418][2016-01-06T13:41:25]i301: Applying execute package: NetworkMonitor, action: Install, path: C:\ProgramData\Package Cache{9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}v1.3.00140\NetworkMonitor, arguments: ’ ARPSYSTEMCOMPONENT=“1” MSIFASTINSTALL=“7”’

[17D8:0418][2016-01-06T13:41:27]e000: Error 0x80070661: Failed to install MSI package.

[17D8:0418][2016-01-06T13:41:27]e000: Error 0x80070661: Failed to execute MSI package.

[0DAC:1360][2016-01-06T13:41:27]e000: Error 0x80070661: Failed to configure per-machine MSI package.

[0DAC:1360][2016-01-06T13:41:27]i319: Applied execute package: NetworkMonitor, result: 0x80070661, restart: None

[0DAC:1360][2016-01-06T13:41:27]e000: Error 0x80070661: Failed to execute MSI package.

[17D8:0418][2016-01-06T13:41:27]i318: Skipped rollback of package: NetworkMonitor, action: Uninstall, already: Absent

[0DAC:1360][2016-01-06T13:41:27]i319: Applied rollback package: NetworkMonitor, result: 0x0, restart: None

[17D8:0418][2016-01-06T13:41:27]i329: Removed package dependency provider: {9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}, package: NetworkMonitor

[17D8:0418][2016-01-06T13:41:27]i351: Removing cached package: NetworkMonitor, from path: C:\ProgramData\Package Cache{9B2C31C1-00C4-4E0B-A595-2CCF6BEFCBE4}v1.3.00140\

[17D8:0418][2016-01-06T13:41:27]i330: Removed bundle dependency provider: {0a3e0539-6761-44d0-9a66-4fd2c98ede7a}

[17D8:0418][2016-01-06T13:41:27]i352: Removing cached bundle: {0a3e0539-6761-44d0-9a66-4fd2c98ede7a}, from path: C:\ProgramData\Package Cache{0a3e0539-6761-44d0-9a66-4fd2c98ede7a}\

[0DAC:1360][2016-01-06T13:41:28]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart: No

Rod-IT · 2016-01-06T19:13:49.000Z

Have you installed or tried to install this on a 32bit OS?

You need a 64bit OS for this to work and Net framework 4.5 installed

As detailed here

https://community.spiceworks.com/support/network-monitor/docs

Rod-IT · 2016-01-06T19:15:50.000Z

0x80070661

This code suggests you are using a 32bit Windows install, which is not supported

michaelgunter · 2016-01-06T19:31:39.000Z

That’s the issue…

Gotta get a better box to install on obviously

Thank you Rod