1

I have an install of Spiceworks version 7.5.00101 inventory on a central server with one remote site sending scan information back to it. I believe most devices are being reached and the discovery is being sent back to the central server as it should. However I am having issues using the central server to manage these devices.

There are a few that I need rescanned as nothing was pulled from them and from my understanding I should be able to rescan these devices from the central server. However, when I go to do that I am getting a “Nope. Didn’t work” error immediately after hitting the scan button. All credentials are correct and the snmp is set up on these devices correctly.

Also, when I go and try to merge duplicate devices from the central server I am getting a “Can’t dedupe remote devices error”.

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2 Spice ups
2

Welcome to the community!! What OS do you have setup Spiceworks Inventory on? I have no had this issue with my remote sites. I would recommend to reconnect the Central server with the remote site and both be on the same version.

3

Thank you! Well, I have the remote site running on a windows 10 machine and the central server is running on windows server 2012. They have both been upgraded to the newest version. I just tried setting up the connection again between the two and it proved successful but I am still receiving the same error.

4

Windows 10 is not supported on Spiceworks Inventory or Remote Collectors

https://community.spiceworks.com/help/Spiceworks_Requirements

5

Everything else seems to work just fine. That would explain the issues though. Thank you

6

Awesome! Glad to help!!