I have a network of about 20 computers on a domain and Spiceworks has been working great for all of them. However, there is 1 single PC that is not on the domain and just in a workgroup by itself for various reasons. It shows up on the scan and it gives a scan error “Windows authentication error when attempting to connect to this device.” I know the usual domain credentials won’t work so I made a local account on that PC that I hoped I could plug into Spiceworks so it would gain access. Still won’t accept the credentials to scan the machine. The result of a wmic /user:USER_NAME /password:USER_PASSWORD /node:IPADDRESS systemenclosure get serialnumber is “Access is denied.”. The group policy and firewall settings have already been configured. I feel like I’m missing something really simple here, so I’m hoping someone could point me in the right direction. Thanks!

2 Spice ups

GPO won’t apply to this standalone, make sure you run the proper script or configure it manually to allow WMI through the firewall.

I’ve tried using “netsh firewall set service remoteadmin enable subnet” with no luck, and I’ve also tried disabling the Windows Firewall and anti-virus on the PC temporarily as well with the same results. It seems to be authentication errors, not firewall. The computer is running XP SP3 btw.

Are you putting in the username you set up as “computername\username” i.e. company-mis-002\LAdmin ?

Edit: Previous Employer requested removal of reference to company.

Got it working now. That was one of the mistakes I was making, I didn’t have the local computer name in front. However, that alone didn’t fix the issue. I had to disable the ForceGuest as mentioned at:

http://community.spiceworks.com/topic/578?page=1

Thanks Alex!