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I have a 2 WinXP computers that are not in our domain, but is on our network. Ive done everything that Ive done on my other 90 computer in our domain to get it ready for the Network scan. Created local admin account, added the local admin account to the administrators group, gave the local admin account full rights in computer management and dcomcnfg, verified the password is what I think it is, restarted the systems.

But, when I try to do a network scan, the scan “fails” with the error "Authentication failed for user XXXXXXXX (xxxxxxxx being the local admin account I created), and it puts it in the Unknown group.

The network scan sees the device, gets its IP address correctly, actually almost finishes the scan successfully, but the device keeps getting added to the Unknown group of devices. Ive tried scanning with the local admin account as well as the actual Administrator account, and I get the same error regardless of which account I use.

Am I having a problem scanning because the device isnt part of the AD domain?

Ive succesfully manually scanned over 90 devices on our network, all part of our domain, but the two computers that are not in the domain, but on our network cant get scanned correctly.

Any tips?

Thank you in advance.

1 Spice up
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I assume you set up a scan range for just these two computers, and added the proper credentials into SpiceWorks?

If you try to “Test” the scan range from within the scan range settings in SpiceWorks, what happens?

Have you tried turning off the firewall on the two computers?

Is the Simple File Sharing option disabled?

http://community.spiceworks.com/help/Authentication_Workgroup

http://community.spiceworks.com/help/Configuring_AV_Firewall_Workgroup

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Hi Dave,

No scan range, just manually scanning one at a time.

When I try to “Test” either the known good local admin account, or the local Administrator account, I get the error “check account, password or WMI configuration”. Ive logged in as the local admin, as well as Administrator, and the account shave the correct password. I verified the WMI configuration is correct as well.

Ill try turning off the fireall next, and then look into the Simple File Sharing option.

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Are they XP Pro?

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They are XP Pro, sorry to not have included that. But Dave, you get the Best Answer checkmark for this one. Turned off the Simple File Sharing option, and it scanned the computer as a Desktop and not a Unknown.

94 successful scans and climbing.

Thanks for the tip.