1

Hi!

I have just installed SpiceWorks Inventory and tonight spiceworks locked the domain\administrator account for us.

We are not using the domain\administrator account in the scanning.
I have a dedicated domain\spiceworksaccount that is domain admin for this.

But in our ip range we do have a couple of servers that are in workgroup and not in the domain.
To be able to scan those also I have added local adminisstrator account to Spiceworks username: \administrator

Could this be the cause?

Is there a way to dedicate a specific user to a specific server, so that Spiceworks doesn’t try and use that account anywhere else?

3 Spice ups
2

Not sure if this will help, but on the machine where you installed the software, check which user account is running the Spiceworks services. I had a similar issue and had to change the service to be run by local system.

3

Hi, thank you.

The spiceworks service is already running as Local System account

4

Hello, @joshua-spiceworks , yes I’d say this is exactly the cause. Spiceworks is obviously using whatever accounts you have listed to perform inventories domain wide. I would create a different named local account on those servers so it doesn’t conflict with your domain administrator account. How about something like SW-Admin or similar.

All the best to you

@tonylarsson

5

Thank you.

I will setup a new local admin account for those servers not in the domain and see if it works.

cheers.