1

I’ve now upgraded all of my computers to at least Windows 8.1 or Windows 10 but in spiceworks I still show several Windows 8 machines. Also, even my own computer shows up both in Windows 8.1 and Windows 10 under inventory. When I click on my device linked there it shows the correct OS but why isn’t it removed from the old inventory group?

@Spiceworks

3 Spice ups
2

Do you have “Full info and not deltas” set in the Settings->Scan…Advanced section?

what version of Spiceworks?

3

Like Martin said, check your settings.

You can force a full scan of a machine by clicking it in the inventory, then clicking the spanner icon and rescan, give it a little time to update

4

Martin, I could not find anything as you mentioned. This was the closest I saw "Scanner sends all data instead of deltas" Which is currently off.I’m on 7.5
Here’s something new I noticed. The dashboard tile for Operating Systems under “environmental Charts” does not show the Windows 8 any longer even though the software inventory does… Is this some kind of caching issue?

5

Did you try rescanning the device as I mentioned?

6

No I didn’t. It shows a current scan date so it wasn’t skipped. Plus, I wouldn’t want to go through and manually scan each one but I can do that if it would lead to further information for troubleshooting.

7

I am asking to validate if this will fix it.

One machine as a test would do.

Spiceworks does incremental scans and a full scan every 30 days, a full scan will pick up major changes like OS but an incremental will pick up additions like patches added or removed.

If a manual scan changes the OS to what you expect, you have two options.

Force each device manually, or wait.

8

Rod - Rescanning the device does seem to remove it from the Windows 8 list but I guess I don’t get why I have to do that manually when the latest scan date was a date of today AND when I clicked through to the device it showed Windows 10 and not Windows 8 on that devices configuration… Strange… Maybe the software inventory only updates every so often?

9

Enlighten me - what windows 8 list?

A custom group you created, an OU in AD?

10

Gotcha, thanks Rod. I wonder if I could initiate a full scan rather than waiting the 30 days… I’m going to see if that’s a 3rd option.

11

go to settings, inventory, click your network and scan it - it doesn’t seem to always initiate a full scan, but those are the options.

12

Rod - I was referring to “My Network” → “Software” → “Applications” where it shows all applications including the various operating systems that are running.

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