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Hi, I’ve noticed that I have no new ticked in Spiceworks should be created on incoming e-mails for last couple of hours at least. Some issues in the system? e-mail sent with no issues.<\/p>","upvoteCount":2,"answerCount":6,"datePublished":"2025-07-14T08:44:50.822Z","author":{"@type":"Person","name":"ksayapin","url":"https://community.spiceworks.com/u/ksayapin"},"suggestedAnswer":[{"@type":"Answer","text":"
Hi, I’ve noticed that I have no new ticked in Spiceworks should be created on incoming e-mails for last couple of hours at least. Some issues in the system? e-mail sent with no issues.<\/p>","upvoteCount":2,"datePublished":"2025-07-14T08:44:50.918Z","url":"https://community.spiceworks.com/t/spiceworks-is-not-creating-ticket-on-e-mail/1223435/1","author":{"@type":"Person","name":"ksayapin","url":"https://community.spiceworks.com/u/ksayapin"}},{"@type":"Answer","text":"
Who is sending them?<\/p>","upvoteCount":1,"datePublished":"2025-07-14T09:59:27.871Z","url":"https://community.spiceworks.com/t/spiceworks-is-not-creating-ticket-on-e-mail/1223435/2","author":{"@type":"Person","name":"Rod-IT","url":"https://community.spiceworks.com/u/Rod-IT"}},{"@type":"Answer","text":"
E-mails were sent from different domains including my e-mail address. No tickets created.<\/p>","upvoteCount":1,"datePublished":"2025-07-14T10:06:10.839Z","url":"https://community.spiceworks.com/t/spiceworks-is-not-creating-ticket-on-e-mail/1223435/3","author":{"@type":"Person","name":"ksayapin","url":"https://community.spiceworks.com/u/ksayapin"}},{"@type":"Answer","text":"
Are you sending directly to help@onspiceworks or your own domain and forwarding?<\/p>\n